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9.3/10
Great
GGuest UserWe were honestly disappointed with this hotel.
First of all, they tried to cheat us at check-in and put us in a room a class smaller than what we booked.
Even though we'd paid 100,000₽ more to get a bungalow on the beach and a larger room.
The next downside was the food. We booked with three meals a day, but it turned out to be a complete circus. We were told breakfast and lunch would be in restaurant number 1, and dinner had to be booked in advance at restaurants 7 and 10.
In the end, breakfast was indeed in restaurant number 1, but we couldn't find lunch there. We went to ask at reception, and they said lunch was in another restaurant from 3 to 5. It was 3:10. We went to this restaurant and were told that lunch was free until 3 (meaning it was included in our rate), but after 3 you had to pay. What nonsense.
The restaurant selection was also pathetic.
And for dinner, drinks were completely paid for; even regular tea required payment.
And at breakfast They only have black tea in a teapot, and it's not tea, it's undrinkable. We ended up going to breakfast with our tea bag.
And the last thing that left a bad impression was the staff cleaning the room. We left the room and left the ”Do Not Disturb” sign, which in all hotels means no cleaning is needed. We left for a couple of hours, came back to find our room cleaned, and for an hour we couldn't find some of our things, like our charger—why they put it in the drawer next to the refrigerator.
And the worst part is, they stole our glass and never returned it! We had our glass with us, which we always use for coffee, and during cleaning, they took it, probably thinking it was theirs, and then said they'd return it, but they never did! It's a disgrace!
The only good things are the beautiful, well-maintained grounds and a nice, uncrowded beach.
JJyotika JoyHad a lovely time at the hotel the staff were very attentive and helpful and nice! 😊 The free boat activities is a must loved the boat ride in the morning, and if you need more vegetarian options just ask the Chef. Also when i arrived there was no water bottle in my room but i could just call and they would bring so thats fine! Loved walking all along the beach and seeing how nice the water gets as you walk further down.