Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 24, 2026
Guest UserRoom service was incredibly bad. We requested a blanket and called them more than ten times over two hours. We even went down to the lobby, but it was no use. The soundproofing in the rooms is unbelievably terrible; we couldn't get any sleep at all. It felt like the people next door were right in our room.
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Price per night from:THB 10,746
Posted on May 11, 2026|Standard, Guest Room, 1 King, City View, Side Wing
Anonymous UserThe accommodation they gave me was a two-story unit, but for the 550 Riyals I paid, it wasn't worth it. It should have been much cheaper because there were no services or facilities, just rooms.
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Price per night from:THB 4,550
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:THB 3,963
Posted on Apr 3, 2025|Deluxe King Room
Yaqoob29Beautiful and quiet
Great location
Would try it again
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Price per night from:THB 2,217
Posted on Aug 18, 2026|Deluxe Room
Anonymous UserThere's no soundproofing in the rooms.
You hear your neighbor in the next room, and that's a very big problem.
Some workers are not professional, they're disturbing the time of cleaning and exiting and entering the next room.
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Price per night from:THB 2,116
Posted on Nov 27, 2025
Guest User
The place is beautiful, the location is also beautiful, the staff are so elegant, understandable and very hard, but the reception is flawed not to answer the call from the room, and the delay in bringing the need, and also the prices for booking sometimes are overstated.
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Price per night from:THB 4,469
Posted on Jul 14, 2026
Guest UserVery close to the guest company, good location and convenient travel.
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Price per night from:THB 1,630
Posted on Aug 4, 2024|Double Room
Guest UserThe breakfast did not met the buffet settings. More on arab foods they serve. No spoon and forks been served
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Price per night from:THB 2,227
Posted on Jul 15, 2025|Double Room
Marty the MetalheadThe downstairs Wi-Fi couldn’t be accessed on the 5th floor. Nor was there any passwords given on pieces of paper.
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Price per night from:THB 1,372
Posted on Jul 19, 2026|Studio With Double Bed
Althurayaمن افضل وأرحب وأجمل الفنادق التي يمكنك زيارتها في جميع المواسم الخدمه جداً ممتاز نظافه احترافيه الأكل ممتاز التعامل الاهتمام الفريق في الاستقبال وفريق التنظيف الشيف في المطبخ كل شي ممتاز والمرشح للسكن فيه واكرر التجربه بإذن الله المرات القادمه وأحجز في جميع المناطق دائماً في فندق راسيا دمتم بخير وسلامه اكرر التجربه مره أخرى بإذن الله
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Price per night from:THB 1,691