Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 19, 2026
Yara Rawashdeh
The hotel was lovely. They upgraded us and our friends in another room. Service was excellent, staff was friendly and we had an overall wonderful experience.
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Price per night from:MXN$4,026
Posted on May 9, 2026
Guest User
The hotel is beautiful and comfortable, with an excellent location overlooking the sea, the promenade, and the corniche. I'd like to thank Mr. Marwan for his professional service. We were also happy to receive an upgrade.
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Price per night from:MXN$2,590
Posted on Mar 27, 2025
Guest User
The trip was during Ramadan and the reservation was made based on the information mentioned, including breakfast. When we went to the hotel, they informed us that breakfast is in the morning and there is no breakfast for those fasting. We contacted Trip and also the hotel, but the problem was not resolved and the amount was not refunded, noting that a large amount was paid for breakfast.
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Price per night from:MXN$2,739
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:MXN$2,509
Posted on Apr 3, 2025
Guest User
Beautiful and quiet.
It's a special location.
Reexperience him again.
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Price per night from:MXN$1,384
Posted on May 19, 2026
Guest UserMashallah tabarak Allah (An expression of awe and praise), this hotel is amazing, I can't speak highly enough of it. I stayed for 4 nights, and it felt just like home. The room size was approximately 25 sq.m., roughly 3x8 meters, but every inch was utilized and well-organized – it reminded me of European hotels 🤍.
It has underground parking, a cinema, a gym, quiet co-working spaces, and seating areas between the rooms.
It's incredibly comfortable and clean.
Cleanliness: 10/10
Quietness: 10/10
Friendliness and Service: 10/10
Facilities: 10/10
Nearby services: 10/10
Many thanks to everyone at the reception, the cheerful and helpful staff, and the service workers 🤍🤍.
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Price per night from:MXN$1,241
Posted on Aug 18, 2026|Deluxe Room
Anonymous UserThere's no soundproofing in the rooms.
You hear your neighbor in the next room, and that's a very big problem.
Some workers are not professional, they're disturbing the time of cleaning and exiting and entering the next room.
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Price per night from:MXN$1,189
Posted on Nov 27, 2025
Guest User
The place is beautiful, the location is also beautiful, the staff are so elegant, understandable and very hard, but the reception is flawed not to answer the call from the room, and the delay in bringing the need, and also the prices for booking sometimes are overstated.
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Price per night from:MXN$2,400
Posted on Jul 28, 2025|Twin Room
Guest UserI stayed here for 3N 4D, i even called day before of the check in asking if they were gonna provide towels. Unfortunately when i came there tjere was no towels provided. If you turn on the “TIDY me UP” button before you leave the room and when you come back the room is the same as it is. The room smells like cigarette also please note.
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Price per night from:MXN$778
Posted on Apr 30, 2025
Guest User
We were friendly received by the receptionist oldane and staff mizanon. The security officers are also friendly. The room was clean. Good Wi-Fi at the room and in the hotel. You can even check out until 14:00 and think with you. A large shopping mall at walking distance. In short, a fine hotel with good location with friendly people. A recommender!
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Price per night from:MXN$1,054