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9.2/10
Great
AAnonymous UserCozy hotel with friendly personnel, and an okay single room. It wasn’t large, but it was clean. More than good enough for the two nights I stayed there. But it was in need of maintenance though: the doors and such were quite badly damaged.
I’ve added breakfast to my booking, and this was really good! Lots to choose from, and delicious.
One complaint: the rooms facing the street are not soundproofed enough in my opinion, too much of the noise of the quite busy road outside came in😕
Would stay again though, and I heard the double rooms are less noisy as these don’t face the street.
GGuest UserThe hotel was exceptionally clean and organized. They have several great amenities like a sauna & luggage storage for the day (even after you check out). Not far from anything and in a great location. The staff all speak great English and were incredibly friendly! Breakfast was traditionally Swedish with lots to choose from and easy for anyone to find something enjoyable.
SScullyThe staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..
GGuest UserExtremely well located in the centre of Gothenburg, directly opposite the central railway station, and the departure point of the airport bus. Nice restaurant and bar. Size of the room average but great to relax on the soft comfortable bed. Breakfast was very welcome and a good selection of Scandinavian offerings. Just nearby to a shopping mall so OK for essentials / fast food.
It is also within a short distance (5 mins walk) of the Botanical Gardens which had a colourful and varied array of horticulture - great for a walk and a bit of exercise after your flight.
AAnonymous UserGreat location near the train station. Room was excellent with amenities like refrigerator and service was adequate. Complimentary breakfast in a lovely restaurant and lobby was pleasant too.
LLuobogaoThe food was not bad. The room was bigger than I thought. The staff is very friendly. You can wash clothes for free, you have to make an early reservation for the laundry room and bring your own washing powder, but it is not recommended to use the dryer, it is dirty. There is a supermarket downstairs that is very convenient. Fika is not bad. My room couldn't open the window a bit hot, there was a small fan available. The toilet has a built-in hairdryer.
GGuest UserThis hotel is in a great location, just a few minutes away from the shopping centre and tram/coach station. I stayed in the family room for 1 night, it was quite cosy for just the night, but it would be small if we planned to stay for longer. The hotel breakfast was very busy and offered a good selection of food. The bed was nice and soft, and I had the best sleep. I even took the covers off to look at the mattress brand. The negative was that there were no complimentary amenities in the room like tea bags, toothbrush, toothpaste or shower cap. But overall, the hotel is extremely modern, and I love the aesthetic. I will most likely be back when I'm in Gothenburg again.
GGuest UserThe first stop of this business trip was Gothenburg Airport, where the bus came directly. The last stop was next to it, and it took only six or seven minutes to walk to Gothenburg Central Station. The hotel entrance was under renovation, and the facilities were OK. The room was average size, which was the regular European style. You needed to bring your own disposable toothbrush and slippers. The breakfast was OK. I arrived early, communicated with the front desk, and arranged a room.
GGuest UserWe arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.
BBishoyIt’s my second time staying at the hotel. The Hotel located in a very convenient location, has a secure underground car park. Services is Very Good , staff are friendly, knowledgeable and extremely helpful. The prices are very reasonable.
Many Thanks for help and efforts
Bishoy Obaid