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9.6/10
Amazing
AAng_ieStaying at Clarion Hotel The Pier in Sweden turned out to be one of those experiences where you feel at ease almost immediately. There’s a certain warmth to the place that makes it stand out from the moment you walk through the doors.
Friendly Staff Who Truly Welcome You
What I noticed right away was how genuinely friendly the staff were. Every time we entered or walked past the front desk, we were greeted with a smile or a kind word. It’s such a simple gesture, but it created this feeling of being looked after, as if we were more than just passing guests.
A Location That Balances Quiet and Convenience
The hotel’s setting struck the perfect balance—peaceful and quiet, yet still so easy to get into the city center. It felt like we had the best of both worlds: calm evenings by the water, and the city’s energy just a short ride away.
Beautiful Skyline and Water Views
From the hotel, the view stretched across the skyline and the water, and it was just lovely. Whether it was morning light reflecting off the buildings or the soft glow in the evenings, those views gave the place a special atmosphere that I won’t forget.
A Studio Room That Feels Like Home
Our studio room came with a small kitchenette, and I can’t stress enough how handy that was. For a longer stay, being able to cook a simple meal or make a late tea added such a homely touch. The room itself felt modern and cozy, just right for settling in without feeling cramped.
A Breakfast with Heart
Breakfast was always a cheerful way to start the day, not just because of the food but because of the people. The breakfast chef, a lovely lady with beautiful red hair, had the warmest presence. She greeted everyone with such kindness that it set the tone for the rest of the day.
Looking back, what made Clarion Hotel The Pier memorable wasn’t just the location or the facilities—it was the sense of care woven through the stay. Between the quiet setting, the beautiful views, the comfort of the room, and those daily warm greetings (especially at breakfast), the hotel managed to feel both professional and genuinely personal.
AAKR87Really nice hotel in a great and convenient location, spacious room. However booked for 4 people, received confirmation from trip that the booking was made for 2 adults 2 children upon check in only 2 adults and 1 child on the hotel booking. Hotel receptionist argued no solution offered, we had to put 2 single beds together so could be used by 3 people.
Lobby bathroom not able to be accessed after checkout as its keycard controlled- be careful if you wait a while for onward travel etc.
SScullyThe staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..
GGuest UserThis hotel is in a great location, just a few minutes away from the shopping centre and tram/coach station. I stayed in the family room for 1 night, it was quite cosy for just the night, but it would be small if we planned to stay for longer. The hotel breakfast was very busy and offered a good selection of food. The bed was nice and soft, and I had the best sleep. I even took the covers off to look at the mattress brand. The negative was that there were no complimentary amenities in the room like tea bags, toothbrush, toothpaste or shower cap. But overall, the hotel is extremely modern, and I love the aesthetic. I will most likely be back when I'm in Gothenburg again.
JJWLohGood location across the central train station and bus stop with good breakfast.
They have free bike for hotel guest to use, it is hard to cycle with fixed single gear type.
GGuest UserWe arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.
GGuest UserThe first stop of this business trip was Gothenburg Airport, where the bus came directly. The last stop was next to it, and it took only six or seven minutes to walk to Gothenburg Central Station. The hotel entrance was under renovation, and the facilities were OK. The room was average size, which was the regular European style. You needed to bring your own disposable toothbrush and slippers. The breakfast was OK. I arrived early, communicated with the front desk, and arranged a room.
QQinglanglantianThe hotel is located near Gothenburg Central Station and is easy to find. It offers convenient access to anywhere in Gothenburg. Gothenburg's transportation system is excellent. The hotel service was also satisfactory—safe, quiet, and reassuring.
AAnonymous UserBreakfast: buffet style, good. Wish there were more kinds of fruit available.
Room: size is ok for 1 person, the bed is quite big. Hair dryer, hangers provided. No kettles can be borrowed and you can only get hot water at the front desk.
Staff: i arrived a bit early but the staff let me check in early. nice and helpful
Others: there’s a gym, sauna, outdoor jacuzzi too. Close to a bus stop.
GGrace-zhouOn a business trip, it was very cold and it was a weekend. The hotel reception was very enthusiastic and helped us to move our luggage, especially the first floor small bar and the cake after 4 o'clock was very good and intimate. Breakfast is also very rich, will come again next time...