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9.4/10
Amazing
QQinglanglantianThe hotel is conveniently located for getting around Gothenburg. Shopping and restaurants are all within easy walking distance. The central station square is right in front of the hotel, making it a great place to meet people from all over the world. We stayed there for seven consecutive nights.
AAnonymous UserCozy hotel with friendly personnel, and an okay single room. It wasn’t large, but it was clean. More than good enough for the two nights I stayed there. But it was in need of maintenance though: the doors and such were quite badly damaged.
I’ve added breakfast to my booking, and this was really good! Lots to choose from, and delicious.
One complaint: the rooms facing the street are not soundproofed enough in my opinion, too much of the noise of the quite busy road outside came in😕
Would stay again though, and I heard the double rooms are less noisy as these don’t face the street.
GGuest UserThe hotel was exceptionally clean and organized. They have several great amenities like a sauna & luggage storage for the day (even after you check out). Not far from anything and in a great location. The staff all speak great English and were incredibly friendly! Breakfast was traditionally Swedish with lots to choose from and easy for anyone to find something enjoyable.
SScullyThe staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..
PPatrickEOverall, this hotel was a superb experience.
We arrived around 18.00 in the evening after a long drive. Unfortunately some technical error in their system required us to wait in the lobby for about 30min, but we were swiftly compensated in the form of free parking and a complimentary prosecco in the room.
The room itself was beautiful. Amazing view, very comfortable bed and TV placement, a very long bathtub. The only mild annoyance was that the bathroom light was finicky to turn on and adjust.
The spa is a must-experience, especially after a long drive from one side of Sweden to the other. It was excellent; nothing to complain about.
The best thing about Upper House however, is the breakfast. I have never had a better breakfast experience anywhere else in the world. I would gladly stay again just to eat their breakfast menu.
Very excellent stay, great service and great food. A solid 9.5/10 experience.
OObada KattanThe hotel was super safe, the location was absolutely perfect. I went here for a short three day vacation. The service and stuff were absolutely fantastic. Everything was smooth, everything was run using high-tech systems. The lobby was beautiful and there was plenty of amenities available. The only negatives that I would recommend for them to improve on is first of all to have a system or telephone in the room so that we can call the reception. The other thing is that rooms that are king size bed are actually two single beds that are put together which can be quite annoying sometimes. Other than that, honestly, I can’t complain much. I would definitely come back here again. I would highly recommend it for anyone visiting Sweden for a few days for business or pleasure
GGuest UserVery convenient to train station . Also, walking distance to tram stops if you want to navigate around city , like Hag old town.
Very helpful front desk staffs ( both shifts)
GGuest UserVery good location walking distance to all tourist places & shopping. Room comfortable & spaces. Only 2 disadvantage which first is parking need to park across the road if with big luggage a bit trouble, and secondly breakfast not much choice & seem doesn't changed the menu day by day
BBishoyIt’s my second time staying at the hotel. The Hotel located in a very convenient location, has a secure underground car park. Services is Very Good , staff are friendly, knowledgeable and extremely helpful. The prices are very reasonable.
Many Thanks for help and efforts
Bishoy Obaid
GGrace-zhouOn a business trip, it was very cold and it was a weekend. The hotel reception was very enthusiastic and helped us to move our luggage, especially the first floor small bar and the cake after 4 o'clock was very good and intimate. Breakfast is also very rich, will come again next time...