Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
GGuest UserOur stay was great. The hotel was clean. Our room was cozy and clean. The staff was friendly. The food was delicious. The location was convenient to our family and places to visit. We are grateful and will return again.
GGuest UserRead Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.
GGuest UserWow Wow Wow what a hotel - Service was excellent - The Room was extra clean and stocked with towels -
The staff were extra special - Duan , Melchia, Maya and Julio helped with our luggage - Nice young man,
What a room - Amazing and the hole expierence and ambiance of the Hotels is really special -
Defiantly recommend this one
GGuest UserVery clean. My only complaints - There was some loud banging around 5 am, couldn’t figure out where that came from and the garbage truck ran at 4:15am all around the property at other businesses so you could hear dumpsters slamming down for about 30 minutes
GGuest UserThe only issue we had was the next morning housekeeping was very loud and woke us. After a late night out celebrating New Year’s it would’ve been nice to been able to enjoy sleeping in.
AAnonymous UserThe hotel was much bigger than I expected and the facilities were good. The staff were all friendly. Due to my travel schedule, I ended up just sleeping, so I regretted not being able to use the pool, bar, etc. I would like to use it again next time I go to Chattanooga.
AAnonymous UserOne of our favorite places to stay!! We love the location! Easy to walk anywhere we want to go!! Staff is always amazing!! Some of our favorites are people watching from the balcony and hanging out at the awesome pool!! A little hidden paradise!! Book a long suite with a balcony….you won’t be disappointed 🙂
AAnonymous UserVery clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..
GGuest UserClean room. No dresser or other type of wardrobe to unpack clothes; hangers available, along with ironing board/iron. Hair dryer. No microwave even though one pictured in the room pic I saw. Coffeemaker adequate but could be nicer. Tolietries provided (single use). Staff friendly & helpful. Couldn't connect to Wifi; must use hotel admin password which they provided. Ice machine on my floor didn't work, easy access to another unit on other floor via elevator. Walking distance to free City Shuttle and several very good restaurants and cafes. Decor is quasi mid-century modern. Small desk and swivel office chair but no other additional seating, other than on your bed. Small vinyl ”ottoman” (to be used how?). Heating/AC unit efficient & quiet? Had fan only mode for air circulation which was nice. Room view blocked by structural pillar; I didn't want to hassle changing rooms; on hindsight, I should have moved to ”pool view” room instead of ”city view.”
JJourney Miles Away 4This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!