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9.5/10
Amazing
GGuest UserVery professional and friendly residence right next to union station. Feels very peaceful, not sketchy, parking is easy and they even have a valet team standing by. This might be the most professional hotel in PDX. Very impressed with the team they put together here and facilities feel brand new. 10/10
GGuest UserWe really like the corner room with city view that we got. It was clean, smell good, the windows are clean, able to see the city. The only thing that bothered us a little is the fact that the rooms are not soundproofed. We could literally hear anything coming out of other rooms lol. The staff at the reception were nice and welcoming. The rooftop bar was cool and beautiful, the price is super reasonable - seemed to be short staffed though. The organization of the place wasn't great at all and the guy at the entrance checking ID wasn't nice, he looks like he doesn't want to be there. But overall, the hotel, the bar and most of the staff were really nice and welcoming :)))
GGuest UserIt’s overall quite outdated, but I feel like that is the charm of this hotel. I loved the location and easy access to everything. Very walkable.
Only downside is just the homeless population around the corner at the park. But homeless problem is prevalent around the city. I didn’t feel particularly unsafe as a solo female traveler.
Service was great and I probably wouldn’t mind staying there again.
GGuest UserI didn’t feel this hotel was worth the price tag. It was clean, nicely designed, and located downtown but they charge an extra $50 each night for services, don’t provide free Wi-Fi (unless you sign up for some kind of Hilton membership), and do not include parking. Also, that area is a business district. The East side of Portland is a more fun area to be based. The gym and pool were alright. Well-equipped but rather small.
I’d recommend shopping around better deals on the east side of the river.
GGuest UserThe location is in the city center, convenient and clean, and the service is good. There are good restaurants nearby. There are large shopping malls, hotel cleaning is done every two days, and the gym is also very useful. There is a microwave at the front desk which is very convenient.
GGuest UserThe breakfast was excellent, clean and comfortable room, the location is perfect in Pearl District with good restaurants, bars, and supermarkets close to the hotel, but you have to pay extra for the parking lot
KKirus24Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
GGuest UserLast time I stayed here was 10/10, staff are super professional and this hotel is located in the ”rock star” part of Portland, the best vibes and sometimes the best deal in town. As long as Jupiter keeps their rates competitive they will always have our business. Thanks for being awesome!
GGuest UserOne word: Perfect !
Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.