Name: MIMARU Osaka Namba North
Address: Osaka, Japan
Rating: 9.3

Japan

Tokyo

Kyoto

Osaka

The room was spacious, easily accommodating four people without feeling cramped at all. The laundry room was super clean; I actually saw a staff member meticulously cleaning it with a vacuum, going over each dryer and washer, and then wiping them down individually with a cloth. Japanese cleaning standards are truly exceptional! The bathroom was a Japanese-style walk-in, very roomy for both bathing and showering. There was also a small kitchen equipped with cooking utensils, a fridge, microwave, stove, and range hood. A special shout-out to the hotel's front desk staff – their English was excellent, making communication a breeze, and they even helped me find my lost phone!

Mimaru Tokyo Kinshicho was the perfect home base for our family! The location is fantastic—just a few minutes from Kinshicho Station, making travel effortless. We loved the spacious, modern apartment; having a separate living area and a full kitchenette was a game-changer. It was spotlessly clean, the beds were very comfortable, and the staff were exceptionally friendly and helpful. Being close to the Tokyo Skytree and having plenty of restaurants and shops nearby was a huge bonus. We highly recommend this hotel for families wanting comfort, space, and convenience in Tokyo!

Perfect for a family of four. It's incredibly convenient to buy groceries from a nearby supermarket and cook them back at the hotel. You can walk just a few minutes to the Shinjuku Washington Hotel to catch the airport shuttle, and it's the same stop for both arrival and departure, which saves a lot of hassle with luggage. You need to pick up toothbrushes, toothpaste, and slippers at the front desk, while tea bags are self-service. This hotel has a lot of international guests. If you're planning to shop, there's a bus stop just a dozen meters to the right of the hotel entrance, which is very convenient. There's a small but delicious sushi restaurant downstairs nearby. Directly across from the airport shuttle stop is a park, perfect for taking the kids out in the morning before the shops open.

All the staff who I interacted with before i arrived (via emails) and throughout my stay are all very friendly and helpful. Room is clean; Shampoo, conditioner and showers gel are provided in the room. Other items such as toothbrush and toothpaste, have to be requested at the front counter. Daily basic cleaning which involves emptying bins, changing of towels. On the 3rd day, they will arrange your beds. Location is at the quiet side of Tokyo, 5 mins walk from Hatchobori and Kayabacho station respectively. You can see a few lawson, 7-11 and family mart; Tomad and Sugi pharmacy and small restaurants along the way from the train stations to the hotel. Mimaru tokyo station east which is along the road, is maybe 2 mins walk from here. Mimaru also has their own luggage delivery service. Recommend to stay here if you prefer a quieter area and nearer to Tokyo disneyland

This hotel offers a great variety of room types, making it perfect for family trips. Our room had two single beds and two tatami mats, a small kitchen, and a living room. The separate toilet and bathroom were very convenient. The place was clean, the beds were comfortable, and the fridge, freezer, and air conditioning all worked perfectly. There's also a coin-operated laundry facility downstairs. The location is a transport hub, and you can easily walk to Ameyokocho and the 0101 department store. It's only a 5-10 minute walk from Ueno Station, making it super convenient for getting around. Highly recommended!

I've been staying here since May 11th and my first impression was great because it's quiet and the staff are friendly. It's about a 3-minute walk to the Shiriya exit of Ueno Station, a good 10 minutes to the Ginza Line ticket gates, and roughly 15 minutes if you're dragging luggage to the Skyliner. The lobby has coffee, tea, and robes available for guests, which is convenient. There's also a Lawson convenience store about a minute's walk towards the station from the hotel entrance, which is super handy. You can even buy Asahi draft beer there, which isn't available in Korea.

The automatic bidet is very comfortable to use, and there are plenty of towels, so I haven't had any inconveniences. However, I'm staying in a room facing the station. While it's nice to see the trains, the interior of the room is completely visible from the outside at night. From the path leading up to Ueno Park, you can see right into the hotel rooms. So, at night, it's best to pull the blinds all the way down or, like us, use large shopping bags to cover the window area. This way, you can still enjoy the outside view while maintaining some privacy inside the room. During the day, when the sun is bright, the room isn't visible at all.

The location is excellent. It's a 5-minute walk to the central fountain at Ueno Park. I highly recommend watching the fountain show at night.

The hotel location was great, 4min walk from metro station and 10min walk from JR station, very convenient. There was also a 24hour supermarket close by as well as a daiso that opens at 7am!

The staff were friendly and helpful. 
Amenities were amazing. Everything was there, from liquid detergent to pots and pans. They offered to clean up the room every 2 days, but still cleared the garbage daily. A point to note was that they didn’t vacuum properly under the table as the crumbs we dropped were sitting there for days.

Room was relatively spacious, we managed to have 3 suitcases open all at the same time, but the closet was a tad small. We had to set up our own tatami beds the first evening, other than that it was also good. They had electric plugs and switches on the bed headboard which was also convenient. Shower was also spacious with tub. 

Overall super happy with our stay, and would definitely consider it again

I've stayed at Mimaru three times now. Once after COVID, and then three years before that. This branch has the fewest amenities, and I wasn't very impressed. I'm not sure if their policy has changed or if it's just this particular branch. The shampoo, conditioner, and body wash are all the hotel's own brand. They don't have many of the basic things you'd usually find elsewhere, like a shower cap. The pajamas are just a thin cover, so you'd be exposed if you didn't wear something underneath. Also, when I tried to borrow items, they either didn't have them or couldn't find them. This trip, I was traveling for 12 days, going from Hokkaido (Sapporo, Asahikawa) to Tokyo. Mimaru was the most expensive but offered the fewest amenities. The only good thing is that the room can accommodate five people, but everything else was disappointing this time. My favorite branch was in Osaka. I'm not sure if it's a policy change or if this branch is an exception, but my travel companions also mentioned that other branches they recently stayed at were better. I recommend comparing branches if you're considering staying here.

The front desk staff were incredibly welcoming and provided a very detailed explanation of all the services and important information. Plus, there were Chinese-speaking staff available. The hotel's location is excellent; you can see it right from the subway exit. There's a FamilyMart convenience store downstairs, which was handy for buying water and drinks. The pudding and milk there were delicious! It's about a 10-15 minute walk to the Skytree and just 5 minutes to Senso-ji Temple. The room layout was well-designed, with plenty of hanging space and a desk and chairs large enough to easily place our belongings.

We stayed at MIMARU Tokyo Station East for 5 nights in a Two-Bedroom Apartment, and it was an excellent choice for our family. The apartment was spacious by Tokyo standards and very thoughtfully designed for families. Having two separate bedrooms gave everyone privacy and made the stay much more comfortable, especially after long days of sightseeing. The beds were comfortable, and the layout allowed us to relax without feeling cramped. The kitchenette was compact but practical, perfect for simple meals and snacks.

The hotel’s location is a huge plus — it’s within walking distance of Tokyo Station and other transport options, making it very convenient for getting around the city. Despite the central location, the area felt quiet and safe at night.

The staff were friendly, professional, and helpful throughout our stay. Check-in and check-out were smooth, and they were always willing to assist with questions or requests. The hotel clearly caters well to families, which we really appreciated.

Overall, MIMARU Tokyo Station East is a fantastic option for families looking for space, comfort, and convenience in Tokyo. We would definitely consider staying here again and would highly recommend it to families traveling together.

Spacious and clean room for our family of 4 persons. There is a pantry great for preparing food and drinks. Location of hotel is convenient, just few minutes from Kyoto Station. Staff is friendly and helpful especially Kotomi who prepared documents and booked for my luggage delivery. Will book again for our next visit!

The room was spacious and well-equipped, perfect for families traveling with children. The surroundings were quiet, allowing for a good rest during our stay. The hotel's location is convenient, with a 24-hour mini-market across the street that stocks everything from snacks, drinks, and dairy products to dry goods, fruits, vegetables, and even meat. It's about a 5-minute walk to Kiyomizu-Gojo Station, and the bus stop for Kyoto Station is just a few meters away. Overall, I was satisfied with my stay, though I'd suggest improving the lighting in the room.

My kids are very excited about this pokemon theme room, even the eating utensils are pokeballs. They have washing machines with washing detergent, which is good for long staying travellers. Just this room is a bit too packed, and the table corners are very sharp, my little one and an adult were scratched when passing by/sitting down the sofas. 
The overall experience is fantastic. The receptionist is even a Hong Kong guy, we felt extra warm welcoming.

Highly recommended for families! The rooms are spacious, clean, and very well maintained, and the staff are incredibly helpful. Many of them speak good English, which made communication easy and comfortable.

Special thanks to the front desk staff, Louis, who went the extra mile by sending me a detailed email on how to travel back to Kansai Airport — truly appreciated.

The only downside is that the location isn’t very close to major attractions, so we had to either walk to the nearest train station or take a bus.

Overall, it was a very pleasant and comfortable stay.

The room was definitely spacious, at 60 square meters, it easily trumps most Japanese hotels. The two tables were also really convenient for placing items and dining. The location is fairly convenient; you do have to walk a bit to the subway, but it's worth it for the price.

Check in counter staff was always friendly and helpful however Room service wasn't up to standard. We stayed for 4 nights and plates and cups were in the sink and unwashed throughout and some rubbish was on the floor in the living room throughout the stay. Location is not bad as it's only 5min walk to the subway. Hotel doesnt have a car park so had to park at the public car park which is just 1 min walk away.

Staying at the Mimaru chain is not my first time and most Mimaru is very family friendly. Since it was my first time staying in Kyoto I tried this Mimaru Suites Kyoto Shijo, it didn’t disappoint one bit and it is great and very family friendly. I booked a room with 2 bedrooms & 1 tatami area with a small living room which can easily accommodate up to 6 members. The hotel is also located beside the busy streets of Kyoto city. The Hankyu Kyoto Line is just a 5min walk away which is where most of the food and major department stores are located. Would recommend this Mimaru for those who are looking for a decent family stay within the area.

Overall, my stay was very pleasant. The room was clean and tidy with plenty of natural light, and the bed was very comfortable. The staff's service attitude was friendly and polite, which made me feel quite relaxed.

However, it would be even better if the provision of drinking water could be more considerate:

*   **Water dispensers on each floor:** It would be both environmentally friendly and thoughtful if public water dispensers were placed in the common areas on each floor, allowing guests to refill their water bottles at any time.
*   **Better bottled water in the room:** Alternatively, providing better bottled water in the room would also be appreciated.

The rooms are larger than typical hotel rooms, and it's super close to Shinsaibashi, so you can shop 'til you drop! There's also a subway station nearby, and the staff are incredibly friendly, speak great English, and are easy to communicate with.

The room was spacious and clean, and the location was fairly convenient. Staying there for four days felt like being back home. The kitchenette was fully equipped with pots, pans, and dishes, and they even thoughtfully provided napkins. There were plenty of clothes hangers and laundry detergent. Highly recommended, I would definitely stay here again next time I'm in Osaka.

I chose this hotel because the room was quite spacious, clean, and comfortable. The service was attentive, and I had no issues communicating in English. There are also a few small restaurants and convenience stores nearby, which was very convenient.

We booked two rooms for a one-night stay in Osaka with our family of four adults and three kids. The rooms were spotless and thoughtfully designed, with separate shower, sink, and toilet areas—a huge plus for getting everyone ready efficiently. The staff were incredibly warm and helpful, and the hotel provided a handy QR code with local activity and restaurant recommendations, plus rainy-day ideas. They even offered free on-site activities like origami, which was a lovely touch. Highly recommend!

Clean rooms, suitable for a family. Hotel is well
Located with friendly staff and near enough to walk to shopping, eating and tourist streets.

Challenge was to locate the correct Miramu hotel and there are so many of them, all close enough to be mistaken for each other when searching on Maps. We followed our maps back to the wrong Miramu  hotel, more than once!

Big plus is that they have laundry (washing machine/dryer) facilities on site which is a godsend when travelling as a family.

MIMARU

Columbus

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