Name: Joia Bávaro by Iberostar
Address: Bavaro, Dominican Republic
Rating: 9.4

Spain

Costa Adeje

Muro

Dominican Republic

Bavaro

Jandia

Playa de Palma

Mexico

Cancun

Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.

Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers. 

My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).

Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.

I really enjoyed my stay here and will definitely revisit in the future!

Facilities were part of the massive hotel Anthelia.
Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels.
Pool service none existent at Joia Annex. 
You have to go into the Anthelia before going into the Joia Salome.
Bedrooms excellent though.

El servicio fue excelente,  las instalaciones muy buenas. Se hecho de menos zumo de naranja natural en los desayunos y jamon serrano en las cenas, para ser un hotel de 5 estrellas joia.
Pero en general muy bien, tienen varios detalles como bombones,  licor......

The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)

We had an absolutely wonderful stay at Iberostar Waves Alcudia Park! From the moment we arrived, everything exceeded our expectations. The hotel is beautifully maintained, with great facilities, a fantastic location, and a welcoming atmosphere that made us feel relaxed right away.

There were also plenty of activities for both kids and adults during the day, which made our stay even more enjoyable. The kids loved the fun and engaging programs, while we appreciated the variety of options available for adults as well – there was always something to do, whether you wanted to stay active or just relax and enjoy the atmosphere.

A very special thank you to Yane at reception, who truly made our experience unforgettable. Her kindness, professionalism, and warm attitude stood out from the start. She went above and beyond to make us feel welcome and taken care of throughout our stay.

We were also incredibly touched by the surprise arranged for my birthday – it was such a thoughtful gesture and made the celebration even more special. It’s these little details that make a big difference and turn a great holiday into an amazing one.

Thank you to the entire team for creating such a memorable experience. We will definitely be back!

The hotel was very clean and had good facilities. The staff was quite friendly. It is a good family hotel but I cannot recommend for a group of friends.

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. 
The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back.
The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food.

However, the overall experience was disappointing.

The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it.

There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved.

Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice.

Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained.

Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de

Хороший отель в отличном месте. Отель располагается у лагуны с песчаным пляжем. Но будьте готовы платить 21 евро за 2 лежака и зонтик в день. Плюс 40 евро, если вы хотите зарезервировать за собой конкретные лежаки. Что очень актуально, если вы приехали в высокий сезон.
Проезд на такси от аэропорта до отеля обойдется в ~90 евро в одну сторону.
Еда вкусная, но немного однообразная. Упор сделан на локальные продукты и в целом на испанскую кухню. Помимо основного ресторана, на территории отеля еще есть 4 тематических ресторана, в которые необходимо записываться заранее. Нам за 8 дней пребывания в отеле удалось попасть только в 3 из них. На завтраки подают Каву :)
Номера относительно свежие и чистые, но не хватает тапочек, халатов и гигиенических принадлежностей. Кстати, халаты предлагают купить за 30 евро, если они вам очень нужны :) Еще в душевой плохо уходит вода, но эту проблему сразу же решили после нашей жалобы.
Команда анимации отрабатывает на 5+. Вы найдете развлечения на любой вкус в течении дня.

Falta melhor limpeza dos quartos, debaixo da cama estava muito sujo, atrás das portas também. No banheiro, só trocavam as toalhas, sem limpá-lo. A estrutura do hotel é muito boa, mas passamos dois dias sem ar condicionado, devido a uma pane geral. Área da piscina muito boa, comida e bebidas regular.

My husband and I had the most amazing time at Joia de Bávaro last week! The resort was absolutely beautiful, the service was top-notch, and every moment felt like paradise. From the delicious food to the peaceful pools and stunning beach views, it was the perfect romantic getaway. We’re already dreaming of going back!

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