Name: Iberostar Waves Playa Gaviotas All Inclusive
Address: Jandia, Spain
Rating: 8.9

Spain

Costa Adeje

Muro

Jandia

Mexico

Solidaridad

Playa de Palma

Chiclana de la Frontera

Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.

Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers. 

My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).

Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.

I really enjoyed my stay here and will definitely revisit in the future!

Facilities were part of the massive hotel Anthelia.
Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels.
Pool service none existent at Joia Annex. 
You have to go into the Anthelia before going into the Joia Salome.
Bedrooms excellent though.

El servicio fue excelente,  las instalaciones muy buenas. Se hecho de menos zumo de naranja natural en los desayunos y jamon serrano en las cenas, para ser un hotel de 5 estrellas joia.
Pero en general muy bien, tienen varios detalles como bombones,  licor......

The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. 
The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back.
The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

The resort tried to charge me extra money for my kids stay as Trip.com did not communicate 4 people but 2. We showed paperwork as proof and Trip customer service called and it wasn’t enough despite paperwork saying 2 kids and 2 adults. They wanted to charge me another $800 for my kids stay after I already paid. Trip asked I pay and they’d reimburse me but I didn’t trust anyone and it sounded too good to be true. One of these two screwed up and almost ruined my vacation. Hotel “figured it out” and made the problem go away but I don’t know who was at fault. 

Hotel staff were amazing, location was amazing, food was good for breakfast and crazy expensive for dinners. They tried to stick me in a smoking room and told me they were full, later they found another room for us that was much better. The issues were solved but this was disappointing experience on Iberostar reservations team and trip.com.

The hotel was very clean and had good facilities. The staff was quite friendly. It is a good family hotel but I cannot recommend for a group of friends.

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food.

However, the overall experience was disappointing.

The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it.

There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved.

Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice.

Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained.

Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de

Хороший отель в отличном месте. Отель располагается у лагуны с песчаным пляжем. Но будьте готовы платить 21 евро за 2 лежака и зонтик в день. Плюс 40 евро, если вы хотите зарезервировать за собой конкретные лежаки. Что очень актуально, если вы приехали в высокий сезон.
Проезд на такси от аэропорта до отеля обойдется в ~90 евро в одну сторону.
Еда вкусная, но немного однообразная. Упор сделан на локальные продукты и в целом на испанскую кухню. Помимо основного ресторана, на территории отеля еще есть 4 тематических ресторана, в которые необходимо записываться заранее. Нам за 8 дней пребывания в отеле удалось попасть только в 3 из них. На завтраки подают Каву :)
Номера относительно свежие и чистые, но не хватает тапочек, халатов и гигиенических принадлежностей. Кстати, халаты предлагают купить за 30 евро, если они вам очень нужны :) Еще в душевой плохо уходит вода, но эту проблему сразу же решили после нашей жалобы.
Команда анимации отрабатывает на 5+. Вы найдете развлечения на любой вкус в течении дня.

Good resort, clean, nice pool and beach. Excellent food. Very friendly staff, a special thank you to the manager Lena, a very, very kind and attentive German woman. ❤️

It was advertised with an indoor pool and spa. A indoor pool is not actually there and the spa is not in the hotel. Extremely harmful especially when staying with rain

Iberostar Beachfront Resorts

Columbus

global_brand_tdk_title

Marriott Executive Apartments properties

rujiajingxuan properties

Maison New Century properties

morninginn properties

SSAW Boutique properties

Hoteles Globales properties

JOYZONE properties

YunTi properties

The Altruist Hotel properties

Bypillow properties

AB HOTEL properties

 The Origin Hotel properties

Iberostar Beachfront Resorts properties

Boudl Apart Hotels properties

MERLINHOD HOTEL properties

CIPO properties

FabHotels properties

Red Roof Inn properties

Village properties

City premier properties

More Popular Hotel Brands

Shanghai Hotels

Beijing Hotels

Tokyo Hotels

Guangzhou Hotels

Hong Kong Hotels

Shenzhen Hotels

Chongqing Hotels

Toronto Hotels

Bangkok Hotels

Calgary Hotels

Chengdu Hotels

Zhangjiajie Hotels

Seoul Hotels

Osaka Hotels

Niagara Falls Hotels

Montreal Hotels

Xi'an Hotels

Mississauga Hotels

Richmond Hotels

Taipei Hotels

Top Destinations

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}} in ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Choose your dates to see the latest prices and availability.

Enter your dates to see the latest hotel rates and availability.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_97

Iberostar Beachfront Resorts properties

Top Iberostar Beachfront Resorts getaways

Handpicked Iberostar Beachfront Resorts properties in Costa Adeje

Iberostar Waves Bouganville Playa

Iberostar Selection Sábila

JOIA Salomé by Iberostar -Adults Only

JOIA El Mirador by Iberostar -Adults Only

Iberostar Waves Las Dalias -All Inclusive

Iberostar Selection Anthelia

Top Iberostar Beachfront Resorts stays in Muro

Iberostar Selection Playa de Muro Village

Iberostar Waves Alcudia Park

Iberostar Selection Albufera Park All Inclusive

Iberostar Waves Playa de Muro

Iberostar Selection Albufera Playa All Inclusive

Your perfect getaway: Top Iberostar Beachfront Resorts picks in Jandia

Iberostar Selection Fuerteventura Palace

Iberostar Waves Gaviotas Park

Iberostar Waves Playa Gaviotas All Inclusive

Keep Exploring

More Popular Hotel Brands

Top Destinations