Featured facilities: Parking, Laundry Service (On-Site)
106 reviews
7.5/10
1 night
From HK$753
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9.5/10
Amazing
AAolankudalianghongyuIf you go to London, Ontario, you must go to this hotel. The quaint and elegant building is well protected and the rooms are very clean and warm. The hotel is more famous for its restaurant, and it is necessary to make an appointment in advance in the local area. The breakfast was excellent and you can see the pictures. The service is very British and every guest will feel respected.
GGuest UserGreat service, we had an issue with our room but it was Swiftly fixed without hassle.
Covid cleanliness was good, saw the staff constantly cleaning and sanitatizing throughout our stay
Would stay there again.
GGuest UserI like this hotel better. There are various meals nearby, Pizza Hut, Cafe, Small Shopping Outlets London stayed in three hotels, and I liked one. The bar had their staff's birthday on the same day. They also gave us ice cream cakes. It was delicious. I remember a very happy hotel.
GGuest UserHotel was quiet considering how close it was to the highway. There is nothing walkable to. Hotel has 1 restaurant but that's about it. We drove to a town about 15 mins away to have dinner. Room was adequate.. bed was fairly comfy, room appeared clean. Fridge was on way too low to be useable. Breakfast was typical.. some hot foods, fruit, juices, bagels, toast, yogurt, coffee. I don't typically risk any of the hot food so settled with a yogurt, a piece of toast and coffee. This location was convenient for our purpose and the price was good for what it was.
There was a big mixup with Trip.com not having sent the hotel our payment confirmation but that wasn't the hotel's fault. We resolved it quickly.
HHWHThe picture shows the location. It is in the center of the city. There are good consumer stores around. The exterior design is unique. The room is big. But the hotel has a bit of history. It would be better to upgrade the interior decoration
GGuest UserOur suite was perfect for my family of 6. There was a separate living space with a pull out bed and the bedroom had two queens with french doors for privacy. The kids enjoyed the pool and mini arcade. Wish there was breakfast included..or even coffee for guests.
GGuest UserThe hotel environment is very good, especially it is very close to Western. It is suitable for people like me who want to go back to school. The room is relatively small, but fortunately it is clean. The breakfast is also good. The yogurt is delicious!
GGuest UserThe hotel was helpful.
We were not able to go because our dog was sick. This happens. We understood that we would loose our money because I didnt have free cancelation or modification.
But.... when I received an email stating I would be charged if I didnt check in I was mortified. I searched everywhere on the Trip.com app to see how much I would be charged if I didnt check in, on top of loosing our money.
I couldnt find the answer anywhere. I called the hotel and they didnt know.
When I made the reservation there was no mention of this extra charge.
Needless to say I was upset. So, we made a point of driving to London to check in but not stay at the hotel. We went back home. 3 hour round trip.
I won't use Teip.com again. And I will tell all my friends and family the same.