The Seven Stars International Hotel is located in Erlianhot, Inner Mongolia, an international port city. It creates a complex space integrating a 24-hour bar, brand coffee shop, Chinese and Western-style breakfast, fitness center, cross-border specialty hall, and self-service laundry. The hotel not only provides a comfortable residence for business travelers, but also meets the needs of port trade social and quality leisure with the positioning of "urban third space".
"On a combined business and leisure trip, the hotel's setting was okay, but the service was truly dreadful. The air conditioning in the room was faulty. Our booking was for two identical rooms for a three-day stay, but when we checked in, we found they were different. We requested the front desk to switch us to identical rooms, but they claimed none were available. We looked at the breakfast spread, but it didn't look appetizing, so we skipped it. Room hygiene was poor; we even spotted cockroaches. And the bed, specifically, was uncomfortable.
When it was time to check out, we waited an extraordinarily long time for the elevator, but it never arrived. A staff member was cleaning nearby, and we asked her to check on its status. She rudely dismissed us, vaguely saying someone upstairs was probably using it and she couldn't contact anyone. I was speechless. I insisted she use her walkie-talkie to find out about the elevator, as we couldn't just stand there waiting indefinitely, especially with all our checkout luggage. In the end, we had no choice but to carry all our belongings down the stairs.
The very next day, while out on business, we stumbled upon the Jinyi Youxuan Hotel. We went in to inquire and were immediately impressed by their exceptional service. Discovering it was a chain hotel in the Inner Mongolia region, we quickly booked a room and moved there without a second thought. Staying here now is truly fantastic; the accommodation is comfortable, and the service is outstanding. We've also heard the breakfast is excellent and plan to try it soon – the stark contrast between the two hotels really makes you appreciate the difference!"