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9.6/10
Excellent
AAnonymous UserThe environment is truly wonderful. A security guard greeted us as soon as we got out of the car, and a receptionist greeted us warmly in the lobby. Knowing we had a child with us, she even provided little slippers for our little one. The room was also very spacious and clean. Because we had to leave early in the morning and missed breakfast, they even provided a light meal to take away, including milk, bread, eggs, and fruit. The service was simply amazing! 👍
GGuest UserThis time I came to Xinjiang and passed through Hami. I chose Aifei Hotel. The overall experience exceeded my expectations and is highly recommended.
The location of the hotel is really a plus. It is very close to Altun Ancient Street and Huiwangfu. There is also a Tianma Supermarket and Food Street next to it. It is super convenient to try local food or buy some specialties at night. There is a large parking lot at the door. It should be no problem to estimate that there are fifty or sixty cars.
The front desk lady was very efficient and enthusiastic when checking in. Although the room is not particularly large, the layout is compact and reasonable, and there is no sense of crampedness at all. The pillows in the room are very comfortable, and the sleep quality is directly maximized. When checking out, I specifically asked the front desk beauty to buy two pillows of the same hotel for my home.
Overall, Hami Aifei Hotel is very cost-effective, with a superior location, comfortable and clean rooms, and warm and thoughtful service. I will choose here next time I come to Hami, and I also recommend it to friends who plan to come to Hami~
GGuest UserThe location of the hotel is very good, less than 10 minutes' drive from the train station, and there is a very delicious Yiloulan Xinjiang restaurant upstairs in the hotel building, which I ate at for two days in a row. The overall decoration of the hotel is very new. It just opened in 2024, but there is no peculiar smell. The mattresses, pillows and bedding are all made of environmentally friendly materials and are very comfortable.
AAnonymous UserFacilities: Brand new hotel, smart toilet, smart curtains
Sanitation: Very clean
Environment: Next to the market
Service: I wanted a room not facing the road, and the front desk arranged it for me. It was very good and clean, but a little cold. The air conditioner was not very hot, maybe I didn't know how to operate it. It was very quiet and convenient for shopping.
GGuest UserGenerally speaking, there are no major problems, but there are constant minor problems.
Facilities: The room is not big enough, but the air conditioner cannot be turned on together with the exhaust of the toilet, otherwise the room is not cool at all. We tossed around in the room for a long time before we found out the reason. The advantage is that the air conditioner in the room will not stop when you unplug the card. It is so comfortable to come back from crossing the sea road and enter the room~ Another thing is that there is no cold water in the shower~ What water pipe is broken? I took a shower with a small stream of water~
The overall hygiene is quite clean~ Pet-friendly🐈⬛
PPiaoye07The location of the hotel is very good, there is parking space, and it is convenient to travel. It only takes about 20 minutes to walk to the palace and the museum. The hotel's front desk and room service staff were all very nice, and they even gave me mooncakes on the night of my check-in, which happened to be August 16th. The room is quite large, clean and tidy, with complete basic facilities. The breakfast tastes good. The only problem is that our room is close to the elevator. The elevator makes a loud noise when it starts up at night, which is too disturbing for sleep, so the facilities cannot be given full marks.
GGuest UserThe room is clean, hygienic and comfortable, with no odor. The bedding and towels are clean and hygienic, with no odor. The front desk, restaurant, and security room service are warm and courteous. The buffet dinner provided by the hotel has a reasonable mix of meat and vegetables and a wide variety of vegetables. Rich breakfast. Parking is convenient and self-service laundry is convenient.
SSeanPA68The hotel staff is very friendly. Some could speak a little English during the check in process. We were told that the room has no windows before we saw it. The room was large and quiet for our needs. The shower had plenty of hot water and a good pressure. The location was close enough for excellent food delivery service. The security staff were friendly as well.
CCammienoodleWe had a good time at the hotel, the room was very large and spacious and the staff are very friendly. They brought fresh fruit to us and supplied lots of filtered water. The location is handy right above a large supermarket and near the railway station but if you are looking for more shopping and dining it might be a little quiet for you.
GGuest UserThe hotel room in itself was fine. However, since I lost my European power plug to American-style flat-prong plug adapter in the train, I asked if they would have an adapter for. They said yes, wait a moment. After 40 minutes or so I went sightseeing in the town. Back in the hotel I asked again for the adapter, they said wait 10 minutes, nothing happened. I went for food and back at the hotel I asked again, they said sorry, initially gave me a wrong adapter, then finally a good one, that at first instance shortcut the power outlets. Then it took almost 30 minutes to fix this. It just all took too long! Also, the room has automatic curtains, and I really disliked it that the moment I entered the room, the curtains automatically opened. It didn't remember my prefered settings, quite annoying.