Hami Hotels with Parking

We had the worst check in experience at this hotel, compared to all the other hotels we've stayed in for 20 days in China so far. The staff realised I'm not Chinese but insisted that I had to write the names of the cities and other information on the registration form in Chinese. I told them the information through Google translate and they looked at me dumbfounded. They didn't even make an effort to use a translator on their phone. They kept repeating the same question in Chinese and I told them I don't know. This went on for about 15 minutes. I was getting frustrated after a 420km ride but they just laughed with each other, instead of trying to make the process quicker and easier for them and us. They kept asking which city we entered China from and I showed them the entry stamp on my passport, they FINALLY READ IT PROBABLY, it was in Chinese. They all just looked at each other and laughed. It is very unprofessional. The room was clean.

Facilities: Comprehensive. The entire four-story building is quiet with a direct-access elevator. Cleanliness: Clean and odor-free. Environment: Great, cozy, elegant, and comfortable, with fast Wi-Fi. Service: The attitude was amazing! So warm and sincere, it almost made me, an outsider, feel embarrassed. There are many old-brand restaurants nearby, including Hunan, Xinjiang, Sichuan cuisine, and barbecue. Ablamiti Jiang's naan is very famous, with queues every day. The Jiang Xiaoyu Clay Pot Hotpot & BBQ in the nearby snack street is the best – highly recommend trying it!

Decent Atour hotel, amenities are excellent, the room was clean and having stayed at numerous Atour hotels this one was good. The laundry room is useful for travelers and I didn’t need to wait to use the facilities. The local restaurant on the first floor (outside the hotel) is excellent. Just follow the music and you’ll find it. Car parking is OK, we parked at the back but if does get busy because of the restaurant. Can they improve? Yes, of course, the check in receptionist looked as though she’d never seen a foreigner before and was cold and abrupt. I thought she was rude. Come on Atour, train your people properly. Breakfast was good, although the staff should have replenished all the items towards the end of service - there was virtually no fruit left. The differences between Atour hotels are largely around individual employees, here the reception/check in was below my expectation. No water or tea offered either. Says it all really.

The room is newly renovated. It takes less than 10 minutes to reach the train station. Downstairs is a supermarket and a pedestrian street. It is very convenient for shopping and eating. The waitress at the front desk is also very enthusiastic. The hotel has a parking lot. Overall it is very convenient! It will be my first choice next time I come.

Airport pick-up and high-speed rail station pick-up and drop-off services: You can book the airport pick-up and drop-off service in advance, which is very good Heart-warming late night snack: It was already 9pm when we arrived at the hotel, so we missed dinner time. Yogurt and bread were given when checking in, which was very considerate. Service: The ladies at the front desk were very nice. I was afraid that I would not be able to return to the hotel when the check-out time came, so I left my room card at the front desk and delayed my check-out. Facilities: The audio-visual king-size bed room you booked can also be used to project and watch movies, which is very good if you are a member.

Facilities: Very comprehensive. Cleanliness: Very clean, the cleaning staff were very prompt. Environment: Soundproofing was decent. Service: The front desk staff member was genuinely, genuinely, incredibly enthusiastic! He even upgraded our room type, thoughtfully informed us about the late-night snack service and breakfast location, and even came to our room to remind us about the late-night snack. He also brought us a fruit platter – truly, truly enthusiastic! 😁😁😁 Also, because of a team-building event, I got a bit drunk. When I was going upstairs, the security guard kindly asked if I could find my room, which felt really heartwarming. The next day, after going out to buy something, I came back to find the room spotlessly cleaned by the cleaning staff. All our belongings were neatly arranged, all the disposable amenities were replaced with new ones, and all the rubbish was taken away.

Hotel location is very good, a few hundred meters from the train station, convenient to eat around. The parking lot has a fast and slow charging station, the parking lot can be, suitable for friends who travel by car. The hotel room size is OK, the facilities are complete, clean and quiet, and the service attitude is good and worth staying.

The hotel room in itself was fine. However, since I lost my European power plug to American-style flat-prong plug adapter in the train, I asked if they would have an adapter for. They said yes, wait a moment. After 40 minutes or so I went sightseeing in the town. Back in the hotel I asked again for the adapter, they said wait 10 minutes, nothing happened. I went for food and back at the hotel I asked again, they said sorry, initially gave me a wrong adapter, then finally a good one, that at first instance shortcut the power outlets. Then it took almost 30 minutes to fix this. It just all took too long! Also, the room has automatic curtains, and I really disliked it that the moment I entered the room, the curtains automatically opened. It didn't remember my prefered settings, quite annoying.

The room is neat and clean, and the disposable slippers are thickened! The lady at the front desk is warm and hospitable, and the security guard is all smiles! Breakfast is nutritious! Very cost-effective at the same price! Recommended!

Decent affordable hotel suitable for foreigners. Staff were very friendly although they could not speak English. Only downside is that it is a bit far from the train station and historic sites in the city.