Featured facilities: Laundry Service (On-Site), Restaurant
Good
1216 reviews
9.0/10
1 night
From €14
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9.6/10
Excellent
RRichuzhenlongThe hotel experience was excellent overall. The rooms were clean and tidy, the bedding was comfortable and soft, and the soundproofing was good, ensuring a quiet night's rest. The front desk staff were warm and attentive, check-in was efficient, and they responded promptly to any questions. The location was convenient, making it easy to get around and find restaurants. The facilities were complete and well-maintained, offering great value for money. Overall, I was very satisfied and would definitely choose to stay here again. I highly recommend it.
GGuest UserI've chosen this hotel many times on business trips because of its great environment, but this time, something really upset and infuriated me. After breakfast, I was in my room for a meeting that morning. Around 11:50, the front desk called and said if I didn't leave, I'd be charged 20 yuan for every extra hour. I asked if I had to leave before 12:00, and they said yes.
Only 10 minutes to pack—is that typical of service professionals?
Afterward, the hotel manager apologized, quite sincerely, and said I shouldn't book through the platform anymore. I could book the same room through the mini-program and get a later checkout. I didn't understand, but I had to respect it. After all, that's the policy.
GGuest UserThe room is comfortable, clean, and the service is thoughtful. As soon as I called the front desk, a waiter helped to solve the problem. The man with glasses had a very good service attitude. Parking is very convenient here.
MM642101****Facilities: Considered good for a hotel in Heshan. It has a refrigerator, and I think there's even a safe?
Cleanliness: Clean. However, being an older hotel, there are some dark, hard-to-reach areas, but this has no impact on the overall stay and is negligible.
Environment: The environment is very nice. It has a very refined and elegant feel, which I really like.
This hotel holds many memories for me personally. I used to stay at the Wen Hua Hotel often when I was a child. It's quite an old hotel, and this visit brought back many memories; it doesn't seem to have changed much. I really like the Wen Hua Hotel; the breakfast is also good. Their mooncakes are delicious too, full of memories! 👍🏻
If you don't have particularly high expectations for accommodation, you can stay here; you won't be disappointed. The front desk service is also very good.
GGuest UserThe newly opened hotel has a nice environment, spacious rooms, and good soundproofing, making it very quiet. The receptionist was very welcoming and patiently answered any questions I had. Parking was also very convenient! I'll definitely stay here again next time I'm in Heshan.
GGuest UserThe hotel offers excellent value for money, with a beautiful lobby and friendly staff. The facilities are also quite new, making it well worth a visit! The rooms are very clean, like a star-rated hotel, and there's a plaza across the street, making it convenient for dining.
GGuest UserA stay at the Baili Hotel was an unparalleled experience. Everywhere you look, there's a fresh, new atmosphere; from the moment you step inside, it's like entering a completely new and comfortable world. The hotel is newly renovated, with every detail showcasing style and sophistication. The lobby is grand and elegant, with perfectly placed lighting creating a warm yet stylish ambiance. The rooms feature a simple and modern design with harmonious color schemes, making you feel instantly relaxed. The new air conditioning provides a comfortable temperature, ensuring you find your perfect state whether it's a hot summer day or a cold winter day. The hotel also offers free parking, a huge convenience for travelers with cars. No need to worry about finding a parking spot; park easily and start your pleasant journey. The service is impeccable. The staff are warm, friendly, professional, and attentive. From check-in to answering any questions, you can feel their dedication. The rooms are spotless and clean. The beds are neat and comfortable, inviting you to nestle in their embrace and enjoy a sweet sleep. Watching TV is also very convenient, with high-definition picture quality and a wide selection of channels, allowing you to fully enjoy exciting programs in your leisure time. The hotel's Wi-Fi is another highlight, offering fast and powerful speeds, independent Wi-Fi, and a stable signal, meeting your needs for both work and entertainment. At the Baili Hotel, you can fully enjoy a comfortable, convenient, and high-quality accommodation experience, making your trip even more unforgettable.
2218674****Heshan participated in industry activities, the event venue is ten minutes drive from the hotel, no need to get up early. The room was clean and the facilities were intact and not damaged. There is a small tea room on the first floor. It is convenient to chat with customers during the event gap, and there is no need to find an outside place. The front desk helped print the event information and was enthusiastic. The small table and stools in the room are very convenient for information, no need to pile on the table. Parking is free, and you can drive directly at the end of the event without looking for a parking space.
GGuest UserNot very quiet, I am not referring to the surrounding management of the hotel, but the noise made by other hotel guests, and the hotel could not take the initiative to solve it after the complaint. However, the last request for a room change, the front desk arranged it, it was better.
Although it is a four-star, the service is not professional enough.
GGuest UserThe environment is elegant and clean, the hygiene is very good, the service is excellent and the breakfast is also very good. I'm unfamiliar with the place, thanks to the boss