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Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night from:SEK 776
Posted on Nov 2, 2025
Fran Triguero
The hotel is very close to the station, but not too central to the historical area.
The historic lift is very beautiful, though somewhat small, and since it is a very old building there are changes of height on the floor that make it a little uncomfortable.
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Price per night from:SEK 876
Posted on Jan 4, 2026
Guest User
The spa is a great place to enjoy the spa for years.
A small effort to organise room service but this problem is not from yesterday.
We will come back, of course!
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Price per night from:SEK 2,175
Posted on Sep 24, 2025
ScarlyThis was my second stay at the hotel, and it was a great value for money. It's conveniently located near attractions like the Church of St. Joan of Arc and the Big Clock, and there are plenty of restaurants around. The hotel is still very well-furnished, and the four-person room is spacious. It has a microwave and coffee machine for simple cooking. The hotel breakfast is still plentiful, delicious, and fresh.
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Price per night from:SEK 1,052
Posted on Oct 18, 2025
Netteluo
We only stayed 1 night at Hotel Paulette as we were driving through Rouen as a part of our road trip. The hotel staff were friendly and welcoming. The hotel is walking distance from the Notre Dame Rouen Cathedral, Le Gros Horloge and the site where Joan of Arc was burned. The hotel room was clean and had the necessary amenities such as free wifi, toiletries, hair dryer. While there is no cupboard, there is a suitcase stand where there are hangers you can hand up your coat and clothes. Just note that the bathroom is small. It did not bother us since it is a standard for most European hotels.
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Price per night from:SEK 729
Posted on Feb 19, 2024|Comfort Double Room
JelenaP
I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
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Price per night from:SEK 879
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
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Price per night from:SEK 620
Posted on Mar 29, 2026|Standard Twin Room
Guest User
The hotel itself was great, but there was a booking problem: the hotel didn't have the correct date and only had one guest booked. Luckily, they found us a twin room for the requested date.
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Price per night from:SEK 495
Posted on Apr 20, 2026
Guest User
Bon séjour Appt 201 - Séjour d'une semaine avec une famille de 4 personnes.
Afin d'améliorer l'appartement je conseille à l'établissement de nettoyer les encadrements de fenêtres et les rebords de fenêtres,
d'ajouter un tapis de salle de bain en coton et un chiffon de cuisine, nettoyer la tête de lit, faire attention au remplissage
du gel douche (vide à l'arrivée),
ajouter un sac poubelle et un rouleau de papier toilettes en plus,
quelques grandes assiettes ou une planche à découper en verre et un grand couteau pour la découpe des légumes,
ajouter une essoreuse à salade, et
repeindre par endroits.
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Price per night from:SEK 548
Posted on Oct 16, 2026|Comfort Twin Room
Guest UserThe location is decent, close to the long-distance bus terminal and not too far from the city center, making it convenient for getting around. The staff were friendly, and the room was relatively spacious compared to what you usually find in hotels in France. The view was also nice and added to the overall experience.
However, the air conditioning wasn't working during our stay, and the room was quite cold as a result. This is something the hotel should address to ensure guests have a comfortable stay.
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Price per night from:SEK 526