Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night from:RUB 6,757
Posted on Jun 1, 2025|Superior Queen Room
stephaniesparkles
Booked this hotel because of the convenience. It’s right in the middle of everything in a very walkable city. The hotel is right next to the train station. It houses a historique elevator dating from 1912. The room we stayed in was a suite and it was perfect. It even had a bathtub with lights and jets. Would definitely stay here again.
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Price per night from:RUB 9,376
Posted on Jan 4, 2026
Guest User
The spa is a great place to enjoy the spa for years.
A small effort to organise room service but this problem is not from yesterday.
We will come back, of course!
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Price per night from:RUB 12,996
Posted on Oct 9, 2025
Oopslala
The Novotel Suite is equipped with a microwave and drinking water dispenser, which is very convenient. Depending on the room type, slippers and other amenities are provided. The room's design details are quite nice; there are enough electrical outlets. The bathroom and toilet are in two separate rooms, but they feel like small, prefabricated plastic units, which is quite interesting.
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Price per night from:RUB 7,832
Posted on Oct 18, 2025
Netteluo
We only stayed 1 night at Hotel Paulette as we were driving through Rouen as a part of our road trip. The hotel staff were friendly and welcoming. The hotel is walking distance from the Notre Dame Rouen Cathedral, Le Gros Horloge and the site where Joan of Arc was burned. The hotel room was clean and had the necessary amenities such as free wifi, toiletries, hair dryer. While there is no cupboard, there is a suitcase stand where there are hangers you can hand up your coat and clothes. Just note that the bathroom is small. It did not bother us since it is a standard for most European hotels.
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Price per night from:RUB 6,980
Posted on May 8, 2024|Comfort Double Room
Guest User
This hotel is owned by the Best Western chain but has good personality - focused on the literary author Gustave Flaubert (who was born in Rouen).
Rooms are compact but clean - big windows and blackout curtains - comfortable.
Breakfast is an additional 19.00 € per person - pricey.
The biggest plus is the location - in the centre of the old town, right next to the Jeanne D'arc memorial church and within 5-10 mins walk of most key sights.
Staff were friendly, spoke great English (in case your French isn't good) and checking in was easy.
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Price per night from:RUB 7,103
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
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Price per night from:RUB 4,534
Posted on May 29, 2026
Guest UserMagnifique hôtel responsable super gentil Clim appréciable avec cette chaleur.
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Price per night from:RUB 4,929
Posted on Apr 20, 2026
Guest User
Bon séjour Appt 201 - Séjour d'une semaine avec une famille de 4 personnes.
Afin d'améliorer l'appartement je conseille à l'établissement de nettoyer les encadrements de fenêtres et les rebords de fenêtres,
d'ajouter un tapis de salle de bain en coton et un chiffon de cuisine, nettoyer la tête de lit, faire attention au remplissage
du gel douche (vide à l'arrivée),
ajouter un sac poubelle et un rouleau de papier toilettes en plus,
quelques grandes assiettes ou une planche à découper en verre et un grand couteau pour la découpe des légumes,
ajouter une essoreuse à salade, et
repeindre par endroits.
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Price per night from:RUB 4,151
Posted on Oct 16, 2026|Comfort Twin Room
Guest UserThe location is decent, close to the long-distance bus terminal and not too far from the city center, making it convenient for getting around. The staff were friendly, and the room was relatively spacious compared to what you usually find in hotels in France. The view was also nice and added to the overall experience.
However, the air conditioning wasn't working during our stay, and the room was quite cold as a result. This is something the hotel should address to ensure guests have a comfortable stay.
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Price per night from:RUB 4,311