Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
Show more
Price per night from:THB 2,375
Posted on Dec 24, 2025|Tradition Twin Room
Guest UserThe location is excellent, the old town is within a few steps, and the train station is within walking distance. The interior of the hotel combines tradition and modernity. The swimming pool on the lower floor of the lobby is a highlight of the hotel, with moderate water temperature and a quiet environment. The hotel is affiliated with Marriott Group and the service is in place. After the guests check in, the front desk of the hotel must be praised by the non-luggage service staff accompanying the room. The service has not been experienced by the domestic five-star hotel. Breakfast Western style, small and exquisite environment, the only regret is that there is no Asian variety.
Show more
Price per night from:THB 7,069
Posted on Oct 16, 2025
Anonymous User
Most importantly: security issues!
This morning, a strange man entered our room, as if by mistake; we don't know how he opened the door!
There are no glasses, kettle, slippers, or napkins in the room.
I had a cold and needed hot water for my medication. One staff member was fine; he told me to fill it up from the coffee machine. Then, another night, another staff member rushed up to me and said that water wasn't allowed and that it was only for breakfast.
The breakfasts were okay, typical for a small hotel.
Show more
Price per night from:THB 2,007
Posted on Sep 24, 2025
ScarlyThis was my second stay at the hotel, and it was a great value for money. It's conveniently located near attractions like the Church of St. Joan of Arc and the Big Clock, and there are plenty of restaurants around. The hotel is still very well-furnished, and the four-person room is spacious. It has a microwave and coffee machine for simple cooking. The hotel breakfast is still plentiful, delicious, and fresh.
Show more
Price per night from:THB 3,446
Posted on Oct 18, 2025
Netteluo
We only stayed 1 night at Hotel Paulette as we were driving through Rouen as a part of our road trip. The hotel staff were friendly and welcoming. The hotel is walking distance from the Notre Dame Rouen Cathedral, Le Gros Horloge and the site where Joan of Arc was burned. The hotel room was clean and had the necessary amenities such as free wifi, toiletries, hair dryer. While there is no cupboard, there is a suitcase stand where there are hangers you can hand up your coat and clothes. Just note that the bathroom is small. It did not bother us since it is a standard for most European hotels.
Show more
Price per night from:THB 2,043
Posted on Sep 17, 2025
Guest User
Location is great but Equiptments are old… gym Equiptment is down and not repaired…
Show more
Price per night from:THB 2,858
Posted on May 1, 2024|Standard Double Room
LS ChngGlad that I decided to book it on my return - relatively good location. Comfortable and modern. Relaxing stay at the hotel.
Show more
Price per night from:THB 2,868
Posted on May 15, 2026
Guest User
The hotel is fun on itself ... And friendly service ... Room basic but good ... Beautiful shower ...
Maar...
- no lift, so if you, as we are on the transit night, have to swing with bags of more than 10kg until the third floor is just a little less fun. There are only 4 in total so much worse it can't be happy ... 😉
- on the other side of the street is a small discotheque where music is absolutely no problem, even with a window open in our room ... Unfortunately there is a door through which, when we were there, which were fighting young people out and then put up to 4 a.m. the morning ... There was no outdoor wiper to call them to order ...
Show more
Price per night from:THB 2,219
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
Show more
Price per night from:THB 2,007
Posted on Apr 20, 2026
Guest User
Bon séjour Appt 201 - Séjour d'une semaine avec une famille de 4 personnes.
Afin d'améliorer l'appartement je conseille à l'établissement de nettoyer les encadrements de fenêtres et les rebords de fenêtres,
d'ajouter un tapis de salle de bain en coton et un chiffon de cuisine, nettoyer la tête de lit, faire attention au remplissage
du gel douche (vide à l'arrivée),
ajouter un sac poubelle et un rouleau de papier toilettes en plus,
quelques grandes assiettes ou une planche à découper en verre et un grand couteau pour la découpe des légumes,
ajouter une essoreuse à salade, et
repeindre par endroits.
Show more
Price per night from:THB 1,831