Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
SsdtkyThe room was bright and airy with simple, practical furnishings. The bathroom was also quite spacious. It had a large balcony, but the door was locked. Given that a main road runs just below, there's probably a good reason for that.
Breakfast and dinner were included. Dinner was mediocre, not much variety, and drinks had to be ordered separately. However, there was one soup, a rich cauliflower soup, which was a local specialty.
Breakfast was excellent and very plentiful.
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
GGuest UserThe hotel is right in the city center, just a 10-minute walk from the University of Zagreb. You simply turn left out of the hotel entrance and walk straight. There are many historic buildings nearby, making it a great area for a stroll. The hotel facilities are a bit dated, but the room size is decent, with enough space left after opening two 28-inch suitcases.
GGuest UserThe room was great, everything was perfect. The pillows and duvet were very comfortable and everything was spotless. All the facilities seemed brand new. The hotel surroundings were quiet and clean, and it was super convenient to get to both the station and the airport. It would have been absolutely perfect if the front desk staff had better communication skills.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
VVolcanoTRTXFrom “A to Z”, this hotel is simply incredible: the kindness of the front desk staff, the comfort of the room, the cleanliness of the property, the deliciousness of the breakfast, the exemplary customer service mindset, etc. I especially thank Ms. Marina to cut my watermelon and serve it on a plate and the 4th floor cleaning lady to help me with my luggages. 110% RECOMMENDED!!
GGuest UserA hotel worth admiring, not very exquisite, there are many old objects and photos. There is a very authentic western restaurant opposite, it is very convenient to drive to the old town, parking is free, breakfast is not bad
VVita Loncar, CroatiaGreat hotel, great stuff, the location just cannot be better! Clean, friendly hotel, big and comfirtable rooms, amazing view, nice parking place, nice pool, well maintained gym, many different conference rooms and fantastic environment. I must stress that I am always afraid in such a big hotels that I will wait too long for the hotel elevator. But in the Westin Zagreb, - I didn’t have any problems. As the city is in the very center of the town, everything is so close, and also you can make great shopping. What to say, the best choice to stay in Zagreb!
GGuest UserHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
GGuest UserThe building is old but has a classic feel. Was surprised that the traditional key is still used for the room. Location is close to a mini market, a bakery, pizzaria, kebab store and walking distance to a tram/bus stop and Nikola Tesla museum.