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9.7/10
Amazing
AAnonymous UserIt was a very nice hotel with interior and atmosphere that I wanted to stay for another night. I would definitely recommend it to women who like beautiful things. The female staff also had a very cozy stay with a sense of security and kind response. Breakfast was also handmade and I felt particular about the vessels, and I was impressed by each one. I would like to visit Zagreb again to stay at this hotel. Thank you very much.
GGYL1234The location is excellent, go out and turn left 500 meters to the central square.
The service is excellent, and the lobby bar is great.
The disadvantage is that the room is small.
A century-old historical building, originally a bank, was changed to a hotel last year. The rooms have minimal decoration.
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
WwilliamoLocation: The hotel is right in the heart of Zagreb, within walking distance to several museums, other hotels, and pedestrian streets. The hotel itself is also very well-equipped with several restaurants, and the rooms are very comfortable. During winter, the heating system is effective and not particularly noisy.
GGuwenqinAfter staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit ****** towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience!
Service: Almost no service, no replacement of towels, no cleaning
Health: Not bad
Environment: To be honest, the environment is OK
Facilities: OK
GGuest UserVery close to the airport, ten euros is enough, no need to make an appointment in advance, Uber can call the car at any time. It is a bit far from the city. Breakfast is OK, there are grilled sausage food that Chinese people can eat.
FFranco AldoExcellent hotel, just steps from lines 2 and 6, which take you to the city center in 10 minutes. Comfortable rooms, top-floor pool with spa. Delicious continental breakfast.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
AAlexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
GGuest UserLa struttura è ubicata nei pressi dell’aeroporto ed è stata nostra scelta scegliere fuori città perché con uber da dividere in 4 si risparmia rispetto a strutture centrali