Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 25, 2026
Guest User
The quality of the backpacker room cannot be over-required. It is very convenient in the middle of the snow field. Many facilities such as dry rooms are for skiing. If you take mass transportation and miss the last shuttle, you may have to spend a little more money to take a taxi.
The bathhouse upstairs is very comfortable
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Price per night from:€277
Posted on May 10, 2026
Xiaoru
The location is super convenient, just a short walk from the train station. (Though be warned, the station doesn't have ramps, so you'll have to haul your luggage.) The hotel is also very close to the Kurobe bus station, which I needed for the next day, just across the street. I could even check the bus queue from my room to see how long it was! They say the room is 16 sqm, but it felt quite spacious once inside. The hot spring bath was still incredibly comfortable; I absolutely loved it! This hotel offers amazing value for money, and I slept wonderfully.
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Price per night from:€65
Posted on Sep 11, 2026|Main Building Japanese-Style With Bath, Garden View
Guest UserThis is a family hotel, the decoration is very Japanese-style and relatively new; the room has a Hemu hot spring; but the air conditioner is very old and does not match the room. A few minutes walk from the station, but this is really a village, there are one or two small restaurants at the station, no convenience stores.
They are very polite with traditional Japanese service, but no one speaks English and communication is very difficult. In addition, I think whether it is breakfast or dinner, it is surprisingly bad. They probably don't hire a chef, just do it at home.
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Price per night from:€213
Posted on May 15, 2026|Japanese-Style Room-Non-Smoking
Guest UserThe location is close to the station, making it convenient for traveling along the Alpine Route.
The facilities are poor, so you have to use shared toilets and sinks; most rooms are on the second floor, so you have to carry your luggage up the stairs.
The female owner is kind.
The bedrooms are Japanese-style tatami rooms with no beds, so you sleep on futons spread on the floor.
As it is an old inn, amenities are lacking, but it is well-maintained and clean.
I was able to store my luggage for the duration of my one-day trip along the Alpine Route.
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Price per night from:€40
Posted on Feb 6, 2025
Limin
The hotel's four-person room is larger than expected! The hotel's interior environment is better than expected, and there is also an open-air hot spring.
The receptionist at the front desk is an old man, his English is not very good, his attitude is average, and the service experience is not very good. But based on the cost-effectiveness, it is still recommended!
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Price per night from:€100
Posted on Jan 6, 2026
IreneCGB
White Hotel Grand Hakuba is located up in the mountains, about a 30-minute drive from the main town area (Hakuba Station / Happo Bus Terminal). This is perfect for those who, like me, prefer a peaceful and more secluded environment.
The hotel provides a daily shuttle service between the hotel, Hakuba Station, and Lion Café, which is conveniently located next to Happo Bus Terminal. There’s no need to worry about being “stuck” in the mountains—just remember to reserve your shuttle seats in advance.
The room interiors and the surrounding scenery are beautiful—words can’t fully describe it; it’s something you really have to experience for yourself. One of the biggest highlights is the ski-in, ski-out convenience. You can start skiing or snowboarding right outside the hotel. I chose this location mainly for its easy access to snowboarding, as we were beginners and wanted a less crowded place to learn. The view from the top of the slope was magnificent—you could even see the lake.
The staff are very friendly, helpful, and warm. There are several English-speaking staff members, both Japanese and non-Japanese, which made communication easy.
We had both breakfast and dinner at the in-house restaurant, and the meals were good and satisfying.
The onsen is free to use in the morning. In the evening, it is available for private use at an additional charge, which I felt was well worth it.
Overall, I would definitely come back again. Highly recommended.
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Price per night from:€93