Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
GGuest UserThank you for the excellent stay. we didn't manage to find the jacuzzi but we didn't try too hard, either. The pool was very nice, the pina colada was delicious, and the rooms were very comfortable. The infinity pool is on the cliff overlooking the ocean, it's small but beautiful, and it opens until midnight. Beach isn't close by and at the closest one tide is pretty high so we just stayed at the pool area.
GGuest UserIts a very clean hotel with many places to eat within walking distance as well as a movie theater, grocery store, and pharmacy down the street. It has a nice restaurant and rooftop pool that is very relaxing. The room was clean and had an ice maker, large sink and refrigerator. The only things I would improve are the lighting in the rooms - its somewhat dim if you need to do some work - they only have lamps and one small accent light in the ceiling - at least in the room I was in. The bathroom sink in my room was very small- couldn't hold toothbrush, razor, etc on it like most sinks. Those are small inconveniences - overall it's a very nice place to stay, the staff is very friendly and helpful and the location was great.
NNigelThis is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.
GGuest UserFirst of all an authorization for $5000.00+ was placed on mycredit card. LaConcha admitted their error and removed it. Secondly the shower was extremely difficult to operate. Maintainance demonstrated it, but it was totally unacceptable. Our security safe froze on us at a very inconvient and was repaired. We would not stay there in the future
GGuest UserRoom and pool was very clean. Staff were friendly and efficient when bringing out drinks out to the pool. Front desk staff answered my questions politely and effectively. In great location- you can walk to Condado area easily as well as other places to eat in Miramar area
GGuest UserGood resort , on the beach. Convenient to snorkel from the hotel beach. The resort breakfast restaurant was under going renovations so they set the breakfast up in a makeshift meeting room.
There is a Starbucks located within the building so regretted buying overpriced breakfast package.
Parking is in the garage across the building, a little inconvenient. Valet parking is available though.
GGuest UserBeing a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
GGuest UserThe modern washing/dryer machines are not usable due to wireless network issue, and hotel could not fixed it and we have to use the neighbor hotel’s coin laundry machine to wash our clothes after great outdoor activities.
The breakfast is included in the booking but waiter still print bill for us and caused some confusion, it is better to explain it earlier in a clear way to let customer understand , I saw several other customer also asking the bill.
Front desk is nice and help us to keep the luggage after checkout so we can visit the nearby freely before actually leave the hotel to airport.
MManbahaowangbiThe hotel is 13 dollars from the airport by taxi, the price at midnight
The hotel facilities are simple and economical, the hot water on the second floor is not hot, which is a problem
The breakfast is too simple, which is a problem, only bread, butter, coffee, and some fruits
And the sound insulation is not good, it is quite noisy
It is a tourist city, people come in and out in the middle of the night
The foreigners are free and open, chatting in the middle of the night, and the front desk is still on the phone in the middle of the night
The only advantage is that it is a few minutes walk to Conado beach, the sea is very turbulent, many people are sunbathing in bikinis, **, body, surfing, it is said that it was only two days ago
There are many food shops and gift shops nearby,
There are Chinese, sushi, Puerto Rican food, etc.
Another advantage is that the price is economical, score 75 points, how can it be perfect
GGuest UserThe Hotel is beautiful and for the price of a basic room, we had a view of the beautiful lagoon, with a balcony and privacy. The only thing they should consider is parking because we had to pay $20 a day :-(. Paseo Caribe offers a quiet and safe area, has security guards, and you can walk quietly around the area. You have nearby restaurants, steps from the Caribe Hilton Hotel, and steps to the Escambron area where the beach is beautiful and the day and night walk is beautiful. If you are looking to stay in this area without paying so much, this is a good option. The price they put is not that, the rate is lower. I paid $ 116 per night and my room was the Executive Room. They comply with health regulations, have staff checking the temperature, and the use of a mask. It offers many areas to walk, enjoy as a family or as a couple, and despite the Covid-19 they offer different ways to be able to walk and enjoy a beautiful tourist area [Fortín de San Jerónimo del Boquerón] Spacious room and the bathroom was huge as well!