Hello, general manager of the hotel! Hope you read this comment!!!I stayed in this hotel because it was close to UTC and UCSD. I stayed here for 4 days. I was satisfied with the hardware facilities. But after I left the hotel, I deducted $30 from the deposit I paid without any contact and communication. Then I called the front desk to communicate that the Internet fee was deducted, but it didn't exist at all. I was a registered member of the hotel. The Internet was free. He said it would be refunded within 5 days. However, it was not refunded after 5 days, and then I called the front desk again, saying that I would inform the manager the next day, but I still did not take the initiative to contact, so I felt that the impression of the hotel was reduced to the extreme, arbitrary charges, such hotel management chaos, there are big loopholes, I suggest that future guests must pay more attention, otherwise it is likely to be arbitrarily deducted.
Checked in late at night and it went smoothly. The staff was very helpful. They brought my luggage up, placed it in my room, got an extra bed for my child, and brought a baby playpen for my baby. Very quiet hotel which I preferred. We also got to see some weddings out our balcony which was beautiful, overall we had a wonderful weekend! Great amenities and hospitality! We will definitely be back.
The environment is very beautiful, in addition to the sea, there is a LJOYLA next to it like a small town, the different colors of the houses are very beautiful, warm, beautiful, and have lived in several hotels in the United States. Overall, this is the best. In particular, there is one thing that all other hotels can't do. The pre-authorization of this hotel will be lifted and returned to the account immediately two hours on the day of check-out. Many other hotels have 10 working days or even 14 working days, and a lot of arrears are pressed. Some also directly brush consumer spending instead of pre-authorization. Generally speaking, this hotel is the most satisfactory, the environment is also very good, there is a balcony, it is relatively clean and hygienic, the pre-authorization is like a ”second retreat” compared to others. Like