Norfolk Hotels with Breakfast

I had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident. Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.

The environment is good, the transportation is convenient, and there are still quite a lot of places to eat around.

At check-in the clerk seemed a bit irritated or ready to go. I usually get great customer service when I stay here. I guess she was having a bad day.

The hotel was fantastic and it made my trip to Virginia Beach/Norfolk very easy. Check in was smooth and the staff were very friendly. Clean room and nice bath.

It was such a beautiful place, the atmosphere was serene and cozy. It’s easy to locate on a map and love the services they rendered to me. The reception was second to none. I strongly recommend this hotel to everyone.

I really enjoyed my stay. They came in to replace the towels each day which I loved and had really good easy checkin process. The location was perfect in the middle of everything.

The stay there was worth it for the most part except prob some parts smell like smoke

Nice and peaceful

The hotel has no breakfast, no water for you to drink, no coffee machine, many old facilities, the hotel is located near the beach, the heating of the room is very noisy, and parking is convenient. three