Although it took a lot of time to deal with the reservation problem, with the help of the hotel service staff and TRIP customer service staff, we were able to check in smoothly. The hotel's facilities and service staff were very attentive. Thank you for allowing us to have a wonderful vacation.
Over all the hotel was good to average
Sheets were very clean as was the room
The smell of stale cigarettes was very present
The manager did offer to upgrade to another floor however we weren’t staying so unfortunately that was not something that we chose to do the shower was fantastic amazing the room was clean the location was okay not many eateries around restaurants at over all great for a one night stay in an out
Staff were very friendly
This is an old hotel but it was better than some new hotels
The cigarette smell was the only let down
Clean hotel with a beautiful view. Lights on the building unfortunately lighted into the room at night. The hot water was limited. To get late check out, the manager would have full payment for a room (including breakfast buffet).
The staff's response is normal, neither bad nor good. The breakfast was not delicious and I ate safe ones. The display of shampoo and body soap was difficult to understand because the characters were about to disappear. It is away from the restaurant town.
The hotel Wi-Fi was solid and the hotel room cleaning was beautiful. The beds and towels were also clean and good. One room had a wasteful large space and could be used as wide 々. There is a large supermarket nearby and convenient.
The hotel is located on the river with beautiful views and you have the market, shops and restaurants nearby. The city centre is to reach foot. Our deluxe room with river view was beautifully large and the bed very comfortable. The bathroom with shower was not very suitable for bigger people, but okay. Breakfast is unfortunately not mentionable. You can get a lot with an ovarian station, but that's it too. The coffee is Vietnamese syrup to be mixed. The hotel has good 3 stars for us, since it is already very convenient. For 3 nights it was ok.