"Do NOT stay here under any circumstances, unless you want to live in a dirty, dusty, small, inconvenient place with rude, ill-mannered, and insolent staff. Our first encounter with the staff began with them actively gesticulating, indicating that we had arrived early and should check the time. They didn't even bother to greet us back. We wanted to pay for early check-in, but after such rude and disgusting treatment, we only wanted to cancel the reservation. We returned at 3:40 PM, but had to wait until 4:00 PM because our room wasn't ready. Again, there was no apology, even though this was already our paid stay time. The staff is rude, the walls are thin – you can hear all the other guests (how they open and close doors, their conversations, and how they walk around). The breakfast food is not tasty. We were simply informed that we had to pay for breakfast. We paid because we didn't know the language, and the staff refused to use a translator. Breakfast consisted of coffee, 1 croissant, 1/2 baguette, and 1 yogurt. You could also get Brie cheese, muesli, and juice. But it's not enough to feel full. The window wouldn't open when we checked in, so they asked us to leave (though we were planning to go out anyway), and then, after they fixed it, it wouldn't stay open. It was completely useless. To keep the window open, I guess you'd have to hold it by hand and sleep standing up. I have visited over 40 hotels, but this is the first time I've seen something like this. I hope this place changes its attitude towards guests or closes down."

"The room had a vintage feel, and David was very attentive and thoughtful. The family of three was also very friendly."

"The room is clean and cozy, the hotel is 5 minutes walk to the beach, the breakfast is good. Soundproofing could be better"

"The location is everything, right in front of the beach. Love the theme of Jules Vernes (name of hotel) and Arsène Lupin which resonated in the rooms. Both of whom had strong associations with Étretat. The building has a very iconic façade. We had a village-facing room as the sea-facing ones were not available during booking but it had also a pretty decent view. Coffee provided at the hallway at one's disposal. Tea in the room. No AC, so very warm and stuffy at night, could hardly sleep. Wouldn't recommend opening the windows cos of mozzies. Breakfast spread was generous and delicious. Huge croissants! Staff were very friendly and helpful."

"This is an absolutely amazing place, I recommend it to everyone 🫶🏻 The staff is top notch, the restaurant and food are delicious, the rooms are spacious"

"We stayed there for 2 nights. The bathroom was shared with other rooms, and the shower wasn't very clean. The place is quite poorly insulated: children were running around in the hallways and stairs, which prevented us from sleeping past 7:00 a.m. However, the proximity to the center and the beach are pleasant. In summary: a little expensive for the quality offered, but it's still okay."

"It's a renovated old building in a good location, about 5-6 minutes from the beach. The rooms are small, as are the bathrooms. There's no elevator, just a narrow staircase, which can be inconvenient if you have luggage. At over 180 euros a night, breakfast isn't included, and the amenities are extremely basic. It's not good value for money."

"We had the most disgusting hotel experience in this hotel. They have bed bugs and we got bitten by bed bugs 1 hour after checkin to our room. And we found 2 big gross beg bugs in their bed and I collected them and showed it to the owner. At that time he acted surprised and said we never had a problem like this. We couldnt stay there any longer and we had to leave that disgusting hotel. The manager he said he will refund my fee within few days after. So we had to cut our trip short and came back with bed bug bites all over me and my husbands body. After I tried to contact them by the booking site and they didnt answer so I had to call the hotel and the same guy(owner) answered and refused to refund my fee which I paid for nothing. And he tlaked very rudely and unproffesionally and now accused us for bringing bed bugs to their filthy hotel. I mentioned him that they had a aame problem few months ago because I saw another reveiw saying the same bed bug problem. And he lied and said it was not their problem. The bathroom is broken. Bath is leaking and toilet doesnt flush. But the owner acts like they have nothing wrong in their rooms and accousing their clients for false reasons. This is the worst hotel customer service I have ever had and service is the worst. It is a big scam their doing without refunding our fees even after they saw the proof of what I accused them. Noisy room without blckout curtains was a big point 0 for us. So I would reccomend to look for other hotels and avoid this unprofessional place at any cost. And beaware of not getting any refunds from them after they steal and ruin your nice vacation."

"An incredibly cozy house, like something out of a fairy tale, the room simply exceeded all expectations, all the amenities, a huge comfortable bed and an ideal location!"