CCleberton SoaresThe hotel has been very well-ready to our expectations. wide and comfortable rooms. All clean corridors. Staff are exceptional! You need to improve the process and check-in space, as well as the breakfast area seemed small for the hotel size, but I would certainly host again.
MMichael deeeThe hotel was very clean, but there were a few things that made it from good to average . 2 things stuck out,1st was the sensor to turn on and off the ac was hanging in a weird location, so at first it took me a few minutes to turn on and off the ac.it was annoying. The second was a very thin door between my room and the room next to mine, I could here the neighbors very clearly, which wasn't there fault, just a thin door. Every thing else was great, customer service, breakfast, location, and great value.
GGuest UserVery good facilities, great atmosphere, close to the beach, just the reception service that was not good, all right! The trip tbm great and fast service!
BboweeVery very very good!!!!!!!
It was a very wonderful stay
Location with a beautiful view of the sea and access to a lot of restaurants
Staff who were very friendly and polite
It was a really great trip.
I want to use it again next time
If you go to Masseio, Mar Hotel
Thank you sea hotel
GGuest UserHotel with large divisions, but with a service that is far below a four-star.
One of the air conditioned was particularly noisy and the clothes is a typical open structure of a hostel.
As regards the service, it was necessary to ask three times in different days at the reception to have a drink in the room, because of the first two times they said they would take and never took. The next day they provided one the cleaning staff took!
Speaking on cleaning, one day they did not clean, and had to ask for it, and another day they cleaned, but left no bath towels.
Too many failures for a alleged four stars in 5 nights of stay.
At breakfast, not all dishes/food are identified, which makes a tourist who doesn't know the local gastronomy know what is available.
Nordestine sympathy is welcome, but does not replace training and organization.