Willemstad Hotels with Gym

The hotel is very nice and well-equipped, and the staff is super friendly! But there was a giant cockroach in the room!!! Also, the room cleaning wasn't very good; there was a lot of dust on the headboard, and they didn't clean it properly. I ended up staying 6 days and 5 nights, and they didn't change the sheets even once! But this was only in the rooms because the rest of the resort was actually very clean.

La verdad el Rif Mangrove beach Resort , me brindó una recepción decepcionante el 24 de mayo cuando llegué, no tenían en sus registros mi reservas confirmada por Trip, pero la atención personal fue toda una frustración .Ya que lejos de contener al pasajero por el error de Trip, nos trataron subestimándonos, con una soberbia digna de personas indecorosas. Recibimos un trato muy ofensivo ya que si había un error en la reserva por parte de Trip, el hotel debería haber procedido conteniendo y solucionando el problema, nada de esto ocurrió. Esto provocó mucho estrés y una experiencia negativa inolvidable.

loved the beach, the Pools, the bars, the resort in general, the outdoor areas were clean and well looked after and the staff was great. As for the room it was clean which made my wife happy, but very noisy A/C units barely able to keep up with the heat TV that does work, front door difficult to close. Annoying problems that be easily corrected. You can see it's an older resort that needs some loving. The Staff was better than expected, they were great. I think management needs to ensure these basic items are fully functional /repaired to the same degree that their staff delivers the great service to their guests. Watchout for the Unlimited Vacation Club upsell, hard to see how that's going to work if you can't bring the rooms into the 21 century level.