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9.8/10
Outstanding
GGuest UserThe hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny
GGuest UserWonderful stay and best service! So impressed when they gave us 1 room early checkin for my cousin who were not feeling well and need to rest. Delicious breakfast with great service.
YYelly YellyThe hotel is good, clean, and quite new. Check-in was fast, and the location is good. Breakfast was decent. The only downside is that parking is a bit cramped, but otherwise, everything else was great.
GGuest UserThe hotel was near the venue of the forum (JCLEC AKPOL) and it was quite easy to secure Grab rides from there. The hotel exceeded my expectations. It has two (2) restaurants: Serajoe and Vue. Both have helpful waitstaff and there's live music in Vue. The housekeeping was also great. My room was kept pleasantly clean and tidy. Actually, the whole hotel staff -- from those at the entrance to the reception to sales -- was helpful and friendly without becoming too familiar with the guests. If there's anything I would like changed, it would be the aroma used in the lobby... it's a little sharp to the nostrils. Gave me a light headache. Luckily, my nose adjusted or got used to the smell on the second day of my stay. I'll definitely stay here again if the opportunity arises.
OOn the earthThis hotel offers excellent value for money and a pleasant overall experience. There is a small shopping mall nearby, which makes it very convenient to grab meals, coffee, or daily necessities without going far. One of the highlights is Sunday morning, when the area hosts a car-free day event. The streets become lively with people walking, exercising, and enjoying local activities, creating a cheerful and relaxing atmosphere. The hotel itself is clean and comfortable, and the staff are friendly and helpful. Considering the location, atmosphere, and reasonable price, it is a great choice for travelers who want both convenience and a joyful local experience.
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원하시면 조금 더 캐주얼하게, 또는 비즈니스 출장 느낌으로도 바꿔줄게요 😊
OOn the earthI have been staying at this hotel for a long time and it has always been one of my familiar choices whenever I visit the area. The location is convenient and the overall atmosphere still feels comfortable and welcoming. However, it is a bit unfortunate that the hotel is starting to show its age. Some facilities seem a little old compared to before.
Last night was slightly difficult because there was a loud fan or machine noise coming from outside, which made it a bit hard to sleep. I hope the hotel can check this issue because it could affect guests staying in nearby rooms.
Aside from that small inconvenience, my stay was generally satisfying. The staff were friendly as usual and the service was reliable. I still appreciate the comfort and memories I have had here over the years, and I hope the hotel will continue to maintain and improve its facilities in the future.
GGuest UserThe hotel facilities are a bit old, and the bathroom only has a bathtub. The soundproofing isn't great; you can hear motorcycles roaring down the street at night. However, the service is good. The hotel Wi-Fi can be a bit unreliable, and they only provide large bath towels, no face towels. The bedding also seems a bit old. On the bright side, the desk design is very clever and well-suited for working.
MMels2012The hotel is quite old and very big, but everything is still well-maintained and in good condition. It offered good value for money for three people plus a friend. We enjoyed beautiful views of Mount Ungaran every morning. The breakfast was delicious, with a different menu offered daily – absolutely fantastic!
One thing that made us quite reluctant to move was the incredibly long walk from the reception to the elevators. The restaurant is also quite a trek from the elevators, which is understandable given how massive this hotel is. If you're staying alone, I wouldn't recommend this hotel; you might get the creeps walking around by yourself, haha!
However, if you're with a big group and kids, it's fine and not spooky. But precisely because the hotel is so huge, the distances to the elevators and restaurant are considerable, and it can feel incredibly deserted! 😭😭😱😱
FFau.MuThe hotel is nice, the rooms are big, the mattresses are soft, and the facilities are very good for families, there is a children's playground and a swimming pool.
I personally don't like the parking location because it's quite narrow and initially quite confusing.
I also dislike the breakfast because the food options are very few. maybe for the next order I will not include breakfast.
Very good and strategic location.
AArdent travellerDining area for breakfast - table and chair arrangement makes the sitting spaces tight. On the other hand, the occupancy rate must be high until it requires more temporary tables to be set up in the space that is shared with the reception area.