Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
291 reviews
8.6/10
1 night
From €14
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9.8/10
Outstanding
GGuest User11/10 Exceptional Service by Guest Relations Officer, Dita and Zhafira.
Pool was Fantastic.
Breakfast Buffet was divine.
Welcome Gelato was a Bonus.
Room was Perfect.
Service in general by All Staffs were impeccable and faultless.
Extra surprise for our Anniversary and daughters birthday was the sweetest!
GGuest UserI recently had a delightful stay at Hotel Tentrem in Semarang, and I can't recommend it highly enough. From the moment we arrived, the staff made us feel welcome, and their attentiveness truly enhanced our experience.
The cleanliness of the rooms and restrooms was impressive, which is always a top priority for me when traveling. The hotel amenities, including the gym, were excellent and provided everything we needed for a comfortable stay.
One of the highlights for me was the delicious breakfast spread. The variety was fantastic, and the quality of the food was outstanding. I also want to give a special shoutout to Ibuk Elfi for her warm hospitality during breakfast. Her cheerful demeanor made our mornings even more enjoyable.
As a coffee lover, I was particularly impressed by the skills of Mas Arafi, the barista. I thoroughly enjoyed the cappuccino, mocaccino, and café latte he prepared; each cup was a treat. His knowledge of coffee truly shines through in every sip.
Overall, my experience at Hotel Tentrem was wonderful, and I look forward to returning each year. Thank you to the whole team for making our stay so special
Friendly Regards,
Danny Hariyanto !
SShiliuThe hotel's hygiene was a major concern! The bedsheets were visibly filthy, covered in stains and even what appeared to be blood. It made me question if they had been changed at all. On the positive side, the location was incredibly convenient, being right above a mall, which made dining and shopping a breeze. Considering the price, it offered quite good value for money.
SSharon PSKhas Hotel is located nearby city centre. I walked out from the hotel to the left I can go to Queen City Mall and to the right I can walk to Pollux Mall Paragon Semarang. Outside of the hotel, there are some local eateries during day time and night time. There's also a pharmacy called Apotek on the right after you walk out from hotel main entrance. There's a IndoMart opposite and the price was reasonable. Hence, very convenient. The cleanliness of hotel needs to be improved. There are some areas near clothing hanging area and bed side table quite dusty. I have to wipe it with my wet tissue. There were 2 lamps in the room one on the table in front of TV and one on the bedside table both were fitted onto the table, hence it made the space of table being blocked. The welcome drink served in a small shot glass and there was no water dispenser for hotel guest. The bathroom design was not good as after taking shower the water will flow out to the sink and toilet bowl area as the glass divider was too small to block the water from spilling out to the dry area. The shower head was fitted on top to the ceiling hence a bit hard to wash our body thoroughly. The water come down from our head directly. There was no way to adjust shower head as it was fixed onto the ceiling. Our room 318 was next to 3 Airconf compresser. Hence if other hotel guests on their Aircond, we can hear the noise so loud at night. The hotel offered a gift voucher for Grab app user but the front desk staff did not inform us. Only on our last night stay, we saw the gift voucher appeared in hotel in house TV screen outside of lobby lift. But too bad, I can no longer utilise the 10,000rp discount voucher although I being taking Grab for the past 4 days in Semarang. But hotel housekeeper was very helpful and same goes to the concierge also very friendly and helpful.
AAnonymous UserMy fav hotel for staycation in Semarang but this time it’s not my lovely experience. First room I got has leaked aircon, it dripped every second so they offered a new room. In new room, the aircon didn’t work properly but I didn’t want to complain anymore as I didn’t want to change room again and again.
Booked with breakfast but they said it’s too few guests on that day so they will just let me choose my breakfast from the menu. Only one menu for each guest. I didn’t like this because the room has no proper table to eat. Even there’s only one chair. So yeah, not my best experience.
But maybe I’ll give it another try. This hotel usually offered good service. Maybe just wrong timing and situation for me.
GGuest UserNeeds improvement in cleanliness. Sofa, beds and carpets were stained. Water pressure was low and also experienced disruption in water service due to maintenance. When water resumed, brown water flowed out of the shower head and sprayed directly at my body. Quite a lousy experience for that. On the good side, hotel offers a good spread for buffet breakfast.
GGuest UserThe location is very close to the department store, but when I entered the room, I saw women's hair on the pillow. The WiFi signal in my room was very good, but the signal in my friend's room was very poor and there was often no signal . My room shower gel and shampoo are normal, but my friend's room shower gel and shampoo are diluted with water
KKang卂乙丨乙the location is amazing.. around 600m from the poncol station...
walking a little is not tiring
there are also many food stalls around
for fairly clean facilities
the towel is rather gloomy
the water is hot, just a little warm
the water sprays well
oh yes for the price of 200k
There is already a mayan android tv
Sorry, breakfast is not included yet
GGaryDLarge room and bathroom. Kettle and mini fridge provided. Water dispensers on every floor. Plenty of storage. Good aircon and decent WiFi. Rooms are similar to an Ibis design. Good location, close to shopping malls and about a 30 minute walk to the old town. Wonderful staff, very kind and helpful. Nice pool area. It's on a main road so it was noisy at times.
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.