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9.8/10
Outstanding
GGuest UserThe hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny
GGuest UserWonderful stay and best service! So impressed when they gave us 1 room early checkin for my cousin who were not feeling well and need to rest. Delicious breakfast with great service.
OOn the earthI had a very pleasant stay here. One of the best things about this place was the location because it was very close to the shopping mall, making it easy and convenient to buy food, shop, and spend time without traveling far. The staff members were also very kind, welcoming, and always ready to help whenever I had questions or needed assistance. Their warm attitude made me feel comfortable throughout my stay. The room was clean and the atmosphere was relaxing. Overall, it was a great experience and I would happily visit again in the future.
SSharon PSKhas Hotel is located nearby city centre. I walked out from the hotel to the left I can go to Queen City Mall and to the right I can walk to Pollux Mall Paragon Semarang. Outside of the hotel, there are some local eateries during day time and night time. There's also a pharmacy called Apotek on the right after you walk out from hotel main entrance. There's a IndoMart opposite and the price was reasonable. Hence, very convenient. The cleanliness of hotel needs to be improved. There are some areas near clothing hanging area and bed side table quite dusty. I have to wipe it with my wet tissue. There were 2 lamps in the room one on the table in front of TV and one on the bedside table both were fitted onto the table, hence it made the space of table being blocked. The welcome drink served in a small shot glass and there was no water dispenser for hotel guest. The bathroom design was not good as after taking shower the water will flow out to the sink and toilet bowl area as the glass divider was too small to block the water from spilling out to the dry area. The shower head was fitted on top to the ceiling hence a bit hard to wash our body thoroughly. The water come down from our head directly. There was no way to adjust shower head as it was fixed onto the ceiling. Our room 318 was next to 3 Airconf compresser. Hence if other hotel guests on their Aircond, we can hear the noise so loud at night. The hotel offered a gift voucher for Grab app user but the front desk staff did not inform us. Only on our last night stay, we saw the gift voucher appeared in hotel in house TV screen outside of lobby lift. But too bad, I can no longer utilise the 10,000rp discount voucher although I being taking Grab for the past 4 days in Semarang. But hotel housekeeper was very helpful and same goes to the concierge also very friendly and helpful.
OOn the earthI have been staying at this hotel for a long time and it has always been one of my familiar choices whenever I visit the area. The location is convenient and the overall atmosphere still feels comfortable and welcoming. However, it is a bit unfortunate that the hotel is starting to show its age. Some facilities seem a little old compared to before.
Last night was slightly difficult because there was a loud fan or machine noise coming from outside, which made it a bit hard to sleep. I hope the hotel can check this issue because it could affect guests staying in nearby rooms.
Aside from that small inconvenience, my stay was generally satisfying. The staff were friendly as usual and the service was reliable. I still appreciate the comfort and memories I have had here over the years, and I hope the hotel will continue to maintain and improve its facilities in the future.
__evas_Super super great location, close to Lawang Sewu, a mall, and a bus station. A cathedral and an army museum are within walking distance (tho you can skip the museuk tbh). Staffs are great, very polite, helpful, and quick to offer solutions. Quite loyal with the food and they provide water in the corridors. With that price, ofc there will be some setbacks, amenities are minimal, no fridge, no hair dryer (you can ask them directly), but they do provide water bottle everyday. Overall a great service and a pleasant stay
GGuest UserThe hotel facilities are a bit old, and the bathroom only has a bathtub. The soundproofing isn't great; you can hear motorcycles roaring down the street at night. However, the service is good. The hotel Wi-Fi can be a bit unreliable, and they only provide large bath towels, no face towels. The bedding also seems a bit old. On the bright side, the desk design is very clever and well-suited for working.
JjoiceheThe hotel boasts a rooftop bar, perfect for unwinding. Although rooms don't have kettles, there's a coffee machine for your caffeine fix. It's conveniently located on Gajah Mada Street in the heart of Semarang, close to the iconic Simpang Lima intersection. With plenty of restaurants nearby, it's super easy to get around for dining or sightseeing.
MMels2012The hotel is quite old and very big, but everything is still well-maintained and in good condition. It offered good value for money for three people plus a friend. We enjoyed beautiful views of Mount Ungaran every morning. The breakfast was delicious, with a different menu offered daily – absolutely fantastic!
One thing that made us quite reluctant to move was the incredibly long walk from the reception to the elevators. The restaurant is also quite a trek from the elevators, which is understandable given how massive this hotel is. If you're staying alone, I wouldn't recommend this hotel; you might get the creeps walking around by yourself, haha!
However, if you're with a big group and kids, it's fine and not spooky. But precisely because the hotel is so huge, the distances to the elevators and restaurant are considerable, and it can feel incredibly deserted! 😭😭😱😱
FFau.MuThe hotel is nice, the rooms are big, the mattresses are soft, and the facilities are very good for families, there is a children's playground and a swimming pool.
I personally don't like the parking location because it's quite narrow and initially quite confusing.
I also dislike the breakfast because the food options are very few. maybe for the next order I will not include breakfast.
Very good and strategic location.