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9.8/10
Outstanding
GGuest UserThe hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny
GGuest User1 out of 2 that is truly 5 stars hotel available in Semarang city. All facilities meet up our expectation. Although price can be 3 times compare to other 4 star hotel. But we can different relax & convenient experience here. Tentrem mall just next door is a plus.
AAngeline AngelineWe are pleased to present a review for the Gumaya Hotel Semarang. This establishment offers a comfortable and enjoyable stay for its guests. The hotel's amenities are well-maintained and contribute to a relaxing experience. Service at the Gumaya Hotel Semarang is known to be attentive and efficient. Overall, it is a highly recommended option for accommodation in the area.
WWuzhezailushangI was pleasantly surprised by how quickly they processed my cancellation due to a flight delay, so that's a definite plus. This hotel probably ranks in the top three in Semarang for its environment and overall quality, making it quite recommendable. A couple of minor points though:
1. The duvet cover had some splash-like stains (see pictures 1 & 2), which I found quite off-putting.
2. The booking photos on Trip.com showed a small balcony, and I was looking forward to using it for a smoke. However, the balcony door was locked, and the air conditioning unit was also located on it.
AAnonymous UserI booked a room with a view of Semarang city from my room, but unfortunately, it was obstructed by hotel decorations. So the view was only visible through small gaps. Maybe it's because of the promotional price? Everything else was okay though.
OOn the earthI have been staying at this hotel for a long time and it has always been one of my familiar choices whenever I visit the area. The location is convenient and the overall atmosphere still feels comfortable and welcoming. However, it is a bit unfortunate that the hotel is starting to show its age. Some facilities seem a little old compared to before.
Last night was slightly difficult because there was a loud fan or machine noise coming from outside, which made it a bit hard to sleep. I hope the hotel can check this issue because it could affect guests staying in nearby rooms.
Aside from that small inconvenience, my stay was generally satisfying. The staff were friendly as usual and the service was reliable. I still appreciate the comfort and memories I have had here over the years, and I hope the hotel will continue to maintain and improve its facilities in the future.
WWilly遊印尼🌟 Rating: 4.5 / 5 | A classic, well-established hotel with an excellent location and attentive service, perfect for both business and leisure!
✍️ Review:
My stay at Novotel Semarang was very satisfying overall; it truly lives up to its international brand reputation, with all aspects performing above average.
Excellent Location: The hotel is situated in a prime location in downtown Semarang, offering incredibly convenient transportation access to the Old Town (Kota Lama), popular attractions, and shopping malls. It's a top choice for both business travelers and tourists.
High Standard of Service and Dining: The staff were exceptionally warm and professional right from check-in. I especially want to praise their breakfast – the variety was impressive, with a wide selection of local Indonesian flavors and Western dishes, all prepared with great care.
Well-Equipped Facilities, Though Showing Some Age: The room was spacious, and the bedding was very comfortable, ensuring a good night's sleep. While it's clear the hotel has been around for a while and the decor is more classic and traditional, the overall cleanliness was spotless, and maintenance was excellent. The hotel's pool and gym were also very clean, perfect for relaxing after a busy day.
HHari SaktiAffordable price. Valet parking is available, which makes parking safer. The receptionist was welcoming and the service was excellent. The room was spacious and well-equipped, though there was no wardrobe. The restaurant menu was extensive, but the taste and texture of the food need to be re-tested before serving. Overall, it's recommended for a destination in Semarang.
GGuest UserThe hotel design was aesthetic and can see javanese culture..
Love it.
My kids also love the hotel and the staff is really friendly.
The service also excellent.
Oh ya, the breakfast buffet is great and kids meal friendly .
Will stay here again in the future 🥰🥰
DdanilangginanstGreat hotel actually, nice pool and breakfast, but the building and interior is a little bit old that I’m not really into it. Many cracks at the wall and floor that not looks good. Its located in a local residences, not too close to the center of the city.