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8.9/10
Very Good
GGuest UserThe staff is friendly, the room is a good size and everything was clean. The room has a mini fridge, slippers and robes. They also provide pool towels. There is a cleaning service everyday and they change all the towels, including the ones for the pool. The bed was not the best as it was quite hard and had a spring mattress. We enjoyed the indoor pool, the jacuzzi and sauna. We haven't tried the outdoor pool as we only spent time there in the evenings. The breakfast was good. I'd come back as it was a nice experience overall.
RRui VitorinoThe hotel facilities and location are amazing! The rooms are big and the bed is very comfortable. The breakfast is good with many options. The only negative point is the lack of detail in the service. The y offer only one water bottle per room and charge for refill, they offer no vanity kit or sleepers. Emitem magnólia could be a top hotel in Madeira if they pay more attention to the details.
Overall we had a good time anyway.
PPaulineReally enjoyed our stay. Receptionists were helpful and polite. The rooms were a good size and cleanliness was excellent. Great to have a fridge and tea/coffee making facilities. Would definitely recommend the terrace restaurant, the food was excellent. zi tried the Tuna poke bowl which was very tasty.
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
JJRamosWe have been very grateful to the Golden Residence hotel team, from the sparkling bottle to the small gestures like the offer of shops in check out our stay was excellent. The indoor pool and the Turkish bath are a must besides the outdoor pool. The rooms are large, with room and kitchenette missing only TV in the room.
GGuest UserThe experience in Pestana Ocean Bay was quite pleasant, the collaborators were always very sympathetic and attentive, helped whenever it was necessary, have certainly a team concerned with the guest, careful, in a questionnaire I answered in the middle of my stay, I mentioned that there could be grapes in the buffets (this because my daughter loves them very much, and the grapes were a fruit that had not yet appeared), I made this comment thinking that it would not be read, however, on the day after arrival at the room we had a beautiful grape plate, at that moment, we felt shaved as if we were at home, it was a gesture of care that left us sensitive, are of congratulations That is why and because they actually read the questionnaires, which we often think no one will read and care about what is written there. They have a good organisation, presentation and logistics of everything that involves a stay: meals, animation at the end of the day, excursions/passages, etc.
Continuation of excellent work ☺️ thanks.
GGuest UserI chose a hotel with an ocean view at an affordable price.
As a result, there was a hotel with very spacious rooms, panoramic window, coffee/tea, a comfortable bathroom with bid, a large balcony. The only moments: a separate bed for the couple and a weak shower. Noise of night waves on the amateur:) We had to close the door on the balcony, though it was quite noisy.
The service is very friendly.
Breakfast is delicious and fresh. There are plenty of baking, drinks, cuts and hot.
I didn't expect there would be a free transfer to the center and back. Absolute plus this hotel because it is not in step-by-step access from the center.
The views, the purity near the hotel, its beach is amazing.
Then we lived in the private sector and a lot of what looked at the island, but the first two nights in Orca Praia remained in our heart 💘
With respect,
Elena from Russia
GGuest UserAgradeço todas as pessoas de hotel savoy palace por bom acolhimento amámos a estadia muito agradável. Tivemos um bolo para o meu aniversário e um champanhe muito obrigado passamos um momento incrível. O hotel e muito bonito, limpo e a vista incrível ! Voltarei
GGuest UserWe booked a triple room 3 beds last min with late bird price. However they gave us double room 2 beds. It's on the 1st floor just next to tennis court which is quite noisy. It's 31 degree F, no air conditioner. Only 1 tiny window can be opened for fresh air but its facing a foot path with many guests access to the indoor pool, gym...etc. Not enough privacy.
Location is ok as many small supermarkets, restaurants and bus stops near by within walking distance. Hotel facilities are good for the price.
GGuest UserThe hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful.
Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.