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9.8/10
Outstanding
GGuest UserA wonderful place for recreation 🫶 lived 2 families from 25 to 30 December in the smallest villa, all this time with us were wonderful Steve and Muhammad. Steve took us all over the island wherever we wanted and took us from anywhere, thank you Steve 🙏Muhammed also took care that our rest was careless, helped to organize the washing, Organized us a tour to the sea 🙏ville clean every day, there is everything necessary for cooking food (we did not prepare TK on the sairi a lot of delicious cafes). I definitely recommend this place for rest, very atmospheric and comfortable, in the surrounding jungle ❤️
AAlipallyLet’s start with the staff. Tik and all the team are so amazing and we couldn’t have asked for better service Sadly on arrival we were met by building works from the main decking area and a pool that just looked broken. Tiles missing and lacking water in areas. We were informed that due to this being the quiet month (pre school holidays ). That this was the only time to get it done !! We were given a free spa but again however nice the drilling noise and building work could be heard throughout. The management who were present did not seem to acknowledge that this was a problem for us. The view from the bungalow was amazing. However I wouldn’t have booked it if I had known that it sat on a beach that you couldn’t enter. An unswimmable area due to low tide and sea urchins. This was our luxury part to our holiday and sadly apart from the staff it was very disappointing. I would have been informed of the disruptive building work during my stay and the management failed to address this issue and the poor pool maintenance.
GGuest UserWe had an absolutely amazing stay. Fantastic service, beautiful gardens, clean rooms. Upon arrival we received a welcome cocktail and the room had a beautiful welcome display on the bed with a free coconut mango cake. There is a lovely village walking distance from the resort, so you can get lots of different food options. The beach is beautiful and has a stunning view of the sunrise. The staff went above and beyond to find me a firm memory foam pillow on request. I loved the spa treatment- so relaxing!
The only negatives was that the pool temperature in the main pool and villa were both freezing. There were also quite a few mosquitoes around, but the resort provides complimentary mosquito repellent and electric mosquito repellents. The beach is not very safe for swimming due to a strong undercurrent.
Overall, 5 star experience and we would love to come back!
GGuest UserVery nice hotel with a superb view!
The hotel offers a shuttle service to the port, which is very useful. The staff are incredibly friendly; we received a wonderful welcome with all the necessary explanations. They are easy to reach and perfectly meet all expectations!
The restaurant is expensive but high quality and boasts a great view. Alternatively, there's an affordable restaurant right next door.
The view is fantastic, but beware if you have reduced mobility; there are many steps between the beach, pool, rooms, and restaurant.
Furthermore, it's a shame that you have to pay for snorkeling masks or other activities. For a hotel of this caliber, even outside an all-inclusive package, these should be complimentary.
Regarding the cleanliness of the rooms, we believe it could have been better. A ferry ticket belonging to another guest was stuck on a wall, there was quite a bit of dust, and a dead gnat in the bathroom wasn't cleaned for three days.
Otherwise, we had a very pleasant stay! We recommend this hotel.
SSvtloveartWe arrived with three friends and booked a deluxe room, but another person joined us mid-stay. Upon check-in, they asked for everyone's passports (and made copies), refused to upgrade our room, and also refused to allow all four of us to share the same room. But our friend was lucky; there was one standard room available, so we booked it. Excellent hotel. Breakfast is buffet style, with vouchers, and there are cakes and a variety of desserts. We really enjoyed it.
SSvetlana NeoIt was a wonderful vacation! An incredibly beautiful island, the cleanest sea with sand, a magnificent view. The hotel is located right on the beach, from the room to the water a minute! On the beach you can order from the menu and write it down to the room, which is very convenient. Wonderful breakfasts, all with the same view. But I want to say a special word about the staff and highlight the wonderful Mild. She took care of us throughout the vacation. When our child had an emergency health problem, she promptly helped with the clinic and transfer. Incredibly attentive and caring. Thank you!
Overall, the impressions of this place are magical. It was very calm, which is rare in bustling Thailand. And here is a paradise - there are no extra people, there are simply few of them, there are no traders on the beach, they take care of you ❤️
At the same time, everything is fine with entertainment. There are restaurants, bars and massage parlors on the street nearby. In the hotel itself, there are musicians or other artists in the evenings. There are free kayaks and SUPs
10 out of 10
GGuest UserBans is a well established resort right in the heart of the main town/strip. Located over two sites it has several polls and offers a wide range of rooms/prices. We were located up the hill so was really nice and quiet, but quick a hike to the rooms. Rooms were spacious and well equipped but were getting a bit tired. Air Con wasn’t working well and rooms were very warm. I understand from others around the pool, with was common. The grounds were groomed immaculately and the service was excellent. During the day the Fishbowl offers some tasty and relatively cheap food, overlooking the beach !!
This is a dive resort and almost resembled a factory for diving. Bit too over commercial for my liking, so we booked diving through a quieter dive school. All in all, a lovely resort, wonderful staff and service in some stunning grounds. Would recommend if you are wanting a little luxury.
Hotel near Sairee Beach, Koh Tao 100% of visitors choose this area
Price per night from:JPY 9,293
8.6/10
Very Good
RRay KsaiPros:
- Authentic rooms! Massive bath and some rooms even have outdoor shower!
- nice reception service - special thanks to Yok for the help and service !
- nice pool, gym, dry sauna and stream room
Cons:
- quite far a way from the city and places with action. even on a motorbike it's quite a ride.
- house keeping service should be improved - if you are in a delux room area, the house keeping team is camping there half a day, which kills the privacy and quiet environment. i think the resort can easily improve this
I think this would be good for couples and maybe families for a few days. Just remember this area is not very walkable, so you'll need to order a car everywhere or rent a motorbike.
ZZeelzVery clean room and polite/friendly staff. The room was on the 4th floor without elevator, but they did help with the luggage.
Positives: Cleans the room every day before 2pm. Plate fork and cups included. Varanda was nice with table, chair and a place to dry clothes, really good for people planning to dive or swim a lot.
Location is good as it's slightly away from the main area (like a 3-5min walk) so it was quiet. Hotels in the main area are often quite noisy.
We got the package to Bangkok from the hotel and the whole trip went smoothly. (taxi + catamaran + bus)
Negatives: No full body mirror/make up mirror, just a small one you have to be standing to use. Pillow was quite high, maybe we could ask for a different one but didn't try.
The shower was really hard to keep the same temperature steady, often changes by itself between burning hot and freezing ice, but then again my experience with showers in other hotels in koh tao was similar. It's hard to find a good shower in koh tao.
Hotel near Sairee Beach, Koh Tao 100% of visitors choose this area
Price per night from:JPY 8,128
7.7/10
Good
MMVCarvalhoThe place is very beatiful with amazing view, but for 4 stars hotel they need to make improvements in general, service, food and facilities.
The hotel is too far from the center about 40 min by car, and the hotel doesn’t provide any shuttle for free, if you want to go to the city for any reason you have to pay.
Breakfast: there is variety of food but I’m my opinion it’s not a good quality, I was expecting more.
Facilities: swimming pool and sun beds is ok, they provide one kind of fabric but isn’t towel.
Room: my room was beatiful and clean, but so dark, bathroom the floor was a kind of tiles slippery and little bit, this is a kind of hazards.