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10/10
Outstanding
GGuest UserI booked an overnight reservation for my husband's birthday celebration. The entire experience was unique and simply outstanding in every way! We were made to feel VERY SPECIAL by each and every staff member with whom we engaged. We were CONTINUALLY welcomed throughout the stay from the person who opened the car door and greeted us by name to the very knowledgeable concierges, the room service staff, the culinary staff, the bellman, the driver, Lottie Dottie and EVERYBODY! The hotel was very clean and beautifully adorned with pictures, books, furniture, plants and artifacts that told the story of the hotel. This includes the very accommodating bedroom with a comfortable canopy bed and a pristine, spacious and updated bathroom. One could ALWAYS count on soul-stirring music playing in the background of every public space. Each tune moved us to murmur the lyrics regardless of where we were and what we were doing. Ever had a snack attack? No worries! The room was well stocked with a variety of goodies and beverages to soothe those evening urges. And, finally, let me praise the food selections offered to us at teatime and breakfast. Homemade jam, almond butter, muffins, oat flapjacks, chicken sausage, eggs, and more! This was quite an awesome getaway! And, yes, we would do it all over again!
GGuest UserOverall satisfied.
The hotel felt safe and has a nice vibe. Location is in a less sketchy part of downtown, although I wouldn’t necessarily go for a night walk in the area. Conveniently located to some surrounding attractions like the Inner Harbor and Lexington Market.
The room was spotless clean. The maintenance could be improved as there were some broken closet doors and holes in the wall. I informed the friendly staff and they told me they were aware. Other than that, well equipped and everything was there and working.
Cleaning is not daily and depends on the length of your stay. However, if you needed anything you can ask and it could be provided.
The breakfast buffet was okay, nothing special. There was a limited, but enough options. For fresh fruits they only had red apples, every day.
The bar was closed for lunch during my stay.
They had a small business area with a computer and a printer for guests.
The gym was well equipped.
The staff were friendly, welcoming and you can tell everyone was trying to make the guests have a nice experience.
I would consider and return.
GGuest UserIt meets Marriott's usual standards. Parking is in the parking lot next to the hotel. There is a dedicated skywalk from the 2nd floor of the parking lot directly to the 3rd floor of the hotel, which is very convenient. We chose to park by ourselves, which is much cheaper than valet parking.
AAnonymous UserHere, I need to tip for daily cleaning and hygiene. The next day I also gave the result that I put a lot of towels and didn’t make it 😢. Breakfast is also very simple (there are three varieties). If you can choose to book without breakfast, it is more cost-effective. Coffee is 5 dollars a cup. There is no smell. There is no water in the room (the front desk told me that there is an empty bottle to go to the floor to get water (the result is that the equipment is broken 😅), parking is not free for 50 dollars. This price is the price of a standard five-star hotel in China, this time I really stepped on the pit.
杨杨It is a very nice hotel. The front desk service is very good. Hotel parking is also very convenient. It is very good to buy parking tickets after check-in. The only thing that is not so good is that the sound insulation is not so good. Overall it is still very good. The location is also OK. There are many food and luxury shops nearby.
AAdam WilliamThe Hotel Indigo in Baltimore is one that provides comfort, access to quality restaurants that represent diverse cuisines, and customer service with personality and a smile. The food menu is sufficient and the bartenders are well versed in creating whatever cocktails you may enjoy. The rooms are quiet, the water pressure is strong, and the cost is competitive. I stayed 2 nights and when I checked out late, the hotel had no issue with it. I was able to walk from the Penn Station to the hotel with no difficulties.
GGuest UserI stayed for 4 days, but only cleaned the room for one day and replaced the amenities once. The hotel policy is that way, but only cleaned the room once every 2 days and no water or toothpaste toothbrush. Especially 3 people booked, but only 2 people were provided in the room. There was no bottled water in the room, so it was uncomfortable to ask the counter every time.
Parking should be parked in the paid parking lot, but I got in the public parking lot in front of me in the evening and came out in the morning, and it cost $70. The belly button was bigger than the belly button, so it was a burden
项项The hotel is in the city center, opposite the Hilton, the gym is on the ground floor of the hotel. There are not many facilities. The old beauty hotel does not have slippers, toothpaste and toothbrush. Domestic tourists need to get used to it. The room is still quite large. The overall is good.
BBOThe location of the hotel is close to the waterfront, which is convenient for dining out and sightseeing. The interior design is also very distinctive, and it is recommended in many hotels in the Central Business District!
GGuest UserOverall, the price is not cheap. But this service attitude is really not very good, the voice is small, and I don't want to answer it again. The next day, I asked the front desk to help book a car to the airport. The night before, I set it at 6:50 in the morning. As a result, I went to the same front desk at this time in the morning and said that you just didn't say it. I thought you didn't want it. Then I waited for 22 minutes again, and the price was twice as high as we took a taxi from the airport!