Pigeon Forge Hotels with Gym

The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

We came with friends as we usually do every February. Shanica greeted us with such a smile! Everyone was so friendly and welcoming and helpful! Breakfast was excellent and the rooms very comfortable. Our friend even had the room next door with a fireplace! The entryway was warm and inviting and very comfortable. Even had a table out there where we could play games and talk. The pool and jacuzzi were clean and had nice towels. This why it is our favorite place to stay in Pigeon Forge!

Breakfast was not good. The typical hotels have decent eggs and did not have any variety day to day. They did seem to take good care of the facility, it wasn't perfect, but is nice. I would go back again and maybe skip the breakfast or get a waffle.

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

We stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.

Everybody that worked there was so friendly! The location was perfect, right in the middle of everything. We walked across the street for dinner to a barbecue place.

We had a couple problems when we got there talked to the front desk was taken care of immediately. All the people there was extremely nice and very helpful. The breakfast was delicious and the place was extremely clean will definitely go back.

Nice hotel, great breakfast. Lots of options. Room was clean. Elevator was extremely slow. Everybody was constantly waiting on it and their pool is down for maintenance with no compensation whatsoever given.

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!