Featured facilities: Laundry Service (On-Site), Restaurant
Amazing
101 reviews
9.6/10
1 night
From SEK 736
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9.3/10
Great
GGuest UserThe facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.
GGuest UserWe love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time
AAnonymous UserI booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!
GGuest UserI was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.
HHrishi MenonWe stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.
AAlexMy wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!
GGuest UserThe first room we stayed in was filthy, but I'm about positive that it was just a mix up because, once i called downstairs and talked to the front desk, she immediately moved us to a clean room and kept apologizing. Thank you DAYS INN WYNDHAM PIGEON FORGE!
GGuest UserMy husband was bitten by something during the night, so we are now going to have to take a trip to the ER because it is not getting any better.. Also, the pool area was closed but this was not advertised on the website.
GGuest UserHotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.