With a stay at Comfort Inn The Pointe in Niagara Falls (Downtown Niagara Falls), you'll be steps from Niagara Falls State Park and 6 minutes by foot from Rainbow Bridge. This hotel is 0.9 mi (1.4 km) from Fallsview Indoor Waterpark and 0.9 mi (1.5 km) from Casino Niagara.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Niagara Falls? This hotel has 1056 square feet (98 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
"We tried to check in a little early, no problem being told, ”rooms not ready yet.” Told to come back in one hour. We did and was told rooms still not ready, come back in another hour. We did and was told only ONE of our TWO rooms were ready, the other wasn't clean yet. We were given the key to the one room and decided to stay there until the other was finished and ready for us. It was a very wet and cold day outside. We needed the heater turned on to make the room comfortable. Smoke immediately started coming from the unit. I went to front desk to advise them of the issue hoping we could get better accommodations. The front desk attendant, Mark, was extremely helpful. He came up to inspect the unit and immediately unplugged it.
Then he decided to check the other room were to be staying in and IT WAS CLEAN. He was just not told it was cleaned. The staff cleaning the rooms were at the end of the hall standing around barely making an effort.
Long story short, the facility was in a great location, Mark, the front desk attendant was very friendly and helpful, but the cleanliness and maintenance of the Comfort Inn was lacking."
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