Food was good
their tv dth was not recharged and when i asked them, their person came but did nothing. I asked the reception for a towels as their previous ones were dirty and not upto the mark. They started behaving rudely. They can be more professional and soft spoken.
Located on airport road, just @ outskirts of bhind-gwalior, away from city traffic, vast space with ample parking,big infra with glorious decor & multiple party halls and celebration points & pool party, neat & clean premises, well supporting staff & front desk (except Mr Jitendra @ help desk👎🏻)
food served @ party lawns was ”good” with varieties & multiple options.....but breakfast experience @ ”Moti Mahal” was OK OK....can be improved with little efforts like increased options & more friendly staff behaviour
Ready to help with smiling face supporting staff(guard/watchman/ cleaning/bell boy) especially Mr kaushlendra 🙂
cons
1. TV provided but of no use( none of tv channels subscribed)
2. No kid's play area
3. AC was not working on 2nd day of stay
4. Intercom service was out of order
Very nice and comfortable stay. Staff is very polite, environment is so good very fast service specially manager pradeep and ramlakhan ji very supportive and polite nature location is very good bus stand, railway station, malls, main market is very near food quality is so good and hygienatic. Thanx manager, staff for making wonderful stay
Rooms are not spacious. First they offer me small room, yet i booked a deluxe room. When i force to change, they change room. Pickup and drop facility by hotel. . But drop facility not followed as i book auto from hotel to railway station and paid for it. They only pickup when i came. Food was good but expensive according to quantity.
Nice stay very comfortable staff very nice behaviour very good nice place for couple and family i recommend to all for this hotel i loved it location is good main city centre at gwalior