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9.0/10
Great
Zzuber majidExtremely disappointed with the hotel,Arrived Am time due to flight delays,I had booked deluxe room & couldn’t sleep all night loud music people screaming shouting outside,when i complained about noise & loud music i was told there was a concert,
so hoping for saturday night to be better
unfortunately same loud music & people screaming shouting until early hours of the morning,
Staff know what is the issue but are failing to address it,
everyone is being told its the concert,
since when do concerts have music running until 4am,
upon my investigation it seems there’s a night club near the hotel,
please avoid this hotel if you want a good night’s sleep,
extremely extremely disappointed,
paid for a best room and got a juke box instead!
GGuest UserMy recent stay at Kaunas City Hotel was okay overall, but there were a few noticeable downsides. The room itself was clean and comfortable, and the staff were polite and helpful during check-in. However, the biggest issue was the noise insulation between rooms. I could clearly hear conversations, TV sounds, and even footsteps from neighboring rooms, which made it difficult to relax and get a good night's sleep.
While the hotel has some positive aspects, such as free parking in the heart of the Kaunas City, the lack of soundproofing really impacted my experience. If you're a light sleeper, this might not be the best choice. With some improvements in this area, it could be a much better stay. For now, it was just average.
GGuest UserI recently stayed here for one night, and while my experience was brief, there were definitely some highlights worth mentioning. The check-in process was smooth and efficient, and the staff were friendly and welcoming. My room was clean, cozy, and had all the basic amenities I needed for a short stay. The bed was comfortable, and I appreciated the quiet atmosphere, which made for a good night's rest.
While my stay was just okay overall, I can see the potential for a truly great experience here. And with a few small improvements (which is in progress at the moment with renovation works) it could easily stand out even more. I’d consider staying again if I’m in the area and would love to see how the hotel continues to grow and improve. Thanks for a pleasant stay!
AAlon LekerIn fact, this is an autonomous hotel, after booking and payment, you have to send a copy of your passport by email/wotzapp and you will get the homephone code, instructions how to enter. Then you have to dial a number from the phone and the most important thing is to understand how it opens because only a clicking can be heard. My door opened inside after the third attempt. In the room everything is clean, good. Very pleased with a normal hammer coffee for people. The only disadvantage is a broken tap, unclean top shower and a lot of dust on the fan. The terrace is very beautiful, though, in the rest of it is a solid four!
GGuest UserThe staff (the girl at the front desk wasn't very friendly) is excellent, there's parking, but it's a paid service. Good soundproofing, no soap in the shower (apparently they forgot to check), plenty of towels, good breakfast. Large rooms, TV.