Cameron Highlands Hotels with Wifi

"I’m Very disappointed with the cleanliness and condition of the room. Check in je terus nampak sink pipe dalam bathroom bocor sampai lantai basah. Sofa pula sangat hapak, busuk, lusuh dan berbulu . and then bed pun ada sehelai rambut, meja bulat pun masih kotor macam tak properly clean before guest masuk. Overall memang rasa maintenance dan housekeeping sangat tak memuaskan. tak berbaloi dengan harga 300+/night😔 before book ada nampak review dkt tiktok apps mmg bad review tapi still juga nak book sebab nampak bilik and view cantik, tapi menghampakan sangat. so far staff semua ok, cuma kebersihan jela out. Hopefully pihak management boleh ambik iktibar dan improve service serta kebersihan untuk future guests."

"Overall decent stay at Golden Lodge. The room was itself was clean, bed was okay and clean towels. The bathroom is shared and throughout our stay we noticed it had not been cleaned by staff once (we were there four nights). It is a shower room so we had to wear shoes in the bathroom because there was no bathroom slippers provided. The environment itself is clean due to their no shoes inside policy. Lots of common space both inside and out which was great. 3 cute cats roaming the property. Great walking location near the town of Tanah rata. The staff however were quite unhelpful. They were quite silent and it didn’t seem like they cared about their guests. We were not asked once if we wanted new towels. We booked an extra night to extend and I requested that we stay in the same room (which the receptionist said was no issue the day before). Day of the extension it’s like they forgot that we extended? Even though it was the same receptionist I talked to the day before. They made us pay another sustainability fee (which we paid at the beginning of our stay) to extend one night? It was just a bit of a hassle explaining all of this to them for the receptionist to again be quiet and not say much."

"* Spacious room. * Free and easy parking. * Very close to attractions around Kea Farm such as the sheep sanctuary and Kea Farm market. * I like that you can go straight to your room from the parking area without having to pass through the lobby every time (great for introverts 😆). * My room on Level 12 was very cool and comfortable. No air-conditioning, but I didn’t even need to switch on the fan. Customer Service * Customer service was average and could be improved. * In my experience, most of my requests were not fulfilled (e.g. extra pillows). * However, late check-out until 1pm was approved. * Drinking water was not replenished, but got coway which i love * They do provide a WhatsApp contact, which makes them easy to reach without having to call. Facilities * WiFi was good. * Didn’t get a chance to use the gym or playground. * The pool is small and very basic. The water wasn’t cold, so it’s nice for a swim. Bathroom * Water pressure was excellent. * Unfortunately, my bathroom had a urine smell. * Housekeeping came three times after I reported it, but the smell was still there during my stay. * To be fair, the hotel was very receptive to my complaint. Whether it has been fixed since then, I’m not sure. Other Notes * My requests and emails were generally not entertained. * Despite what people say on *******, I did not experience anything **********. ( hotel, not an apartment ) * The hotel was quite busy with guests, so it never felt empty or creepy."

"Best! Very satisfied. Friendly staff. The room was big and comfortable. Was able to check in early, as the room was already available. The hotel's location is strategic. There's a mall downstairs, including a Guardian. So you can easily restock any forgotten toiletries. Breakfast was satisfying. Affordable price. Thanks, guys!!"

"There's only one power outlet in the room for charging devices or using the hairdryer. You have to get the hairdryer from the front desk. It's a very basic room, but the cleanliness is good, and the breakfast restaurant is excellent."

"I had a very comfortable stay at this incredibly clean hotel. The bathtub was just the right size and really helped me relax after a long day of travel. The shower pressure was also excellent. I appreciated the separation between the toilet and shower. The morning buffet was beautifully presented, and every dish was delicious. All the staff members were very friendly and welcoming, which I really appreciated."

"I checked in on 17 May 2026, and overall, the stay was disappointing. The room condition was poor and clearly needs serious refurbishment. The mattress appeared dirty, and several parts of the room looked old, worn out, and not properly maintained. The overall hotel lobby and atmosphere also felt run down and did not give a welcoming impression. Service was also below expectation. The receptionist staff were not welcoming, and there was no bellboy available or on standby during check-in. There was also confusion regarding the high tea service. A female staff member at the hostess station in the main restaurant informed us that the high tea set was available, the restaurant serving high tea closes at 6 pm, and walk-ins were acceptable. However, when we came back later at around 5 pm, a male staff member told us the restaurant was already closed and that booking was required for the high tea set. This was frustrating due to the inconsistent information given by the staff. The breakfast buffet was also disappointing. The bread rolls were hard, the puff pastry tasted like an imitation and was unpleasant, and overall the food was mediocre. Based on the room condition, service, facilities, and food quality, the hotel did not meet expectations and is in serious need of improvement."

"The room was spacious and comfortable. It's close to amenities. God willing, I'll definitely repeat my stay. Friendly staff. Free parking. Excellent."

"Overall Review: Great Views, But a Noticeable Gap Between Experience and Expectations Overall, this stay had clear pros and cons. The hotel’s location and scenery are undeniably excellent, but there is still considerable room for improvement in areas such as traffic flow planning, facility details, service experience, and privacy management. Given the Ascott brand management and a room rate of RM1,100+ per night, we had expected a more premium accommodation experience. Unfortunately, the actual stay fell short of expectations and did not fully reflect the price point. Pros 1. Excellent Location and Scenic View The hotel is strategically located along a main road and directly opposite a golf course, offering an unobstructed view. Waking up to lush green lawns, blue skies, and white clouds created a peaceful and relaxing atmosphere. 2. Room Layout Suitable for Families or Groups We stayed in a Premium Two-Bedroom Unit, which was nicely designed with a practical layout. The kitchen was fully equipped and clean. Although the bathrooms were relatively small, having two bedrooms and two bathrooms made it convenient and comfortable for a group of four. 3. Thoughtful Amenities The hot and cold water dispenser located at the lift lobby was a thoughtful touch. The room also came with a kettle, which was especially convenient for families and guests who prefer hot drinks. Cons 1. Bed Comfort Could Be Improved The bed was Queen-sized, but the mattress felt rather firm, while the pillows were overly large and thick, making the sleeping experience less comfortable. 2. Lift Access System Was Not Sensitive Enough The lift card scanning sensor was not very responsive. When staying on a lower floor, there were occasions where the access card had not yet been detected before the lift had already passed the intended floor, which affected convenience and user experience. 3. Poor Drop-Off and Parking Layout The luggage unloading area was located at the entrance of the parking area, where the road was narrow and often obstructed traffic flow. In addition, after rainfall, the parking area had significant puddles, making it inconvenient to walk, especially when carrying luggage. 4. Limited Check-In Space The check-in reception area was relatively small and struggled to handle the holiday crowd. During peak periods, the space became congested and chaotic. 5. Narrow Public Areas and Restaurant Queue Management The hotel hallways were generally narrow. While it is understandable that queues are unavoidable during peak travel seasons, the restaurant waiting area was clearly unable to accommodate the volume of guests, resulting in congestion. 6. Inefficient Dining Area Layout The food serving area could be better organized, especially around the coffee machine section. Despite having multiple machines, they were still insufficient to handle the high guest volume, leading to long queues. 7. Privacy Concerns The hotel should consider implementing stricter drone control policies within the property. While staying on the 4th floor, we woke up to find a drone flying past our open balcony/door area, which felt intrusive and raised privacy concerns. 8. Mismatch Between Price and Experience We chose this property largely because of the Ascott brand reputation and the RM1,100+ nightly rate, expecting a more premium level of accommodation and service. Unfortunately, the overall experience did not meet expectations. From operational details to service quality, the hotel did not reflect the level typically associated with its pricing and branding."

"Spacious room with a Qibla sign. Clean. The only downside was the bathroom, which only had a single bar of soap. I had to ask for towels. The bathroom fan was so noisy it gave me a headache; my husband had to bang on it to make it a bit quieter. The uncle and auntie at the reception during the day shift were excellent—friendly and very helpful. However, the uncle on the night shift was not friendly at all; he seemed annoyed when I asked for towels. There's a Family Mart and plenty of eateries downstairs, and it's close to Taman Sedia."