With a stay at Heritage Hotel Cameron Highlands in Tanah Rata, you'll be within a 5-minute drive of Cameron Highland Night Market and Church of Our Lady of Mount Carmel. This family-friendly hotel is 1.1 mi (1.8 km) from Cameron Highlands Trail No. 9 and 1.2 mi (1.9 km) from Agro Technology Park in MARD.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Rainforest, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tanah Rata? This hotel has 2236 square feet (208 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 238 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
"I checked in on 17 May 2026, and overall, the stay was disappointing.
The room condition was poor and clearly needs serious refurbishment. The mattress appeared dirty, and several parts of the room looked old, worn out, and not properly maintained. The overall hotel lobby and atmosphere also felt run down and did not give a welcoming impression.
Service was also below expectation. The receptionist staff were not welcoming, and there was no bellboy available or on standby during check-in.
There was also confusion regarding the high tea service. A female staff member at the hostess station in the main restaurant informed us that the high tea set was available, the restaurant serving high tea closes at 6 pm, and walk-ins were acceptable. However, when we came back later at around 5 pm, a male staff member told us the restaurant was already closed and that booking was required for the high tea set. This was frustrating due to the inconsistent information given by the staff.
The breakfast buffet was also disappointing. The bread rolls were hard, the puff pastry tasted like an imitation and was unpleasant, and overall the food was mediocre.
Based on the room condition, service, facilities, and food quality, the hotel did not meet expectations and is in serious need of improvement."