Kuantan Hotels with Wifi

The resort was wonderful. Reminded us alot of koh sa mui. Service was impeccable. Food was fantastic. The pool in the villa was so clean but maybe can cut down on the chlorine tablets a bit.

Service was excellent. Within 30 minutes of entering the room, staff checked to see if the room was alright. In addition, they also brought our bags up to the room without us asking. The room was also super clean, there were no stains. However, the pool area is a little dirty as the stairs have mould on them. Buffet spread was excellent, there were many different options to choose from. Overall a great stay, would come back again when visiting kuantan.

This was my first time vacationing here, and overall I’m extremely satisfied with the experience. The staff were very polite, warm, and sincere, providing attentive and thoughtful service throughout our stay. The unique beachfront scenery is even more stunning than in the photos. The food was above average, and we ended up having all our meals—breakfast, lunch, and dinner—at the hotel during our stay. We also tried the massage therapy, and I have to say the environment was absolutely amazing—listening to the sound of the waves while enjoying professional massage techniques was a five-star experience. We also went on a Jungle Trial. There are a few spots where clearer directional signage could be added. As a small suggestion for the hotel, you might consider setting up a small shop selling souvenirs,postcards and snacks. Guests can truly relax and spend a leisurely time within the hotel without needing to go anywhere. I would definitely come back again.

I recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired. The Good: Comfort & Space Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent. Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles. Location: Perfectly situated for getting around Kuantan efficiently. The Bad: Maintenance & Missing Basics The property feels slightly neglected in terms of upkeep. In my specific room: The shower head holder was loose, making it difficult to use. There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower. The Ugly: Management & Customer Service This is where the experience fell short. The administrative side of this stay was disorganized and stressful: Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end. Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day. Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust. Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.

Best hotel, clean and tidy, with large rooms. The staff are very accommodating to guest requests, and the hotel attendants are very kind and friendly.

L location very strategic. Near to Teruntum Tower and a lot of cafe around the hotels. All the basics amenities are provided. Iron and board also provided. Breakfast choice is just nice. Just one thing that not satisfied...during the staycation, the reception area was under renovation and this is not informed earlier by hotel management.

This hotel is always my top choice whenever I'm in Kuantan, especially for short getaways or quick business trips. It's strategically located right in the city center, next to a food court and with a restaurant nearby. The hotel is clean and the front desk service is fast. The only downside is the water pressure, which isn't stable – sometimes strong, sometimes weak. Overall, it's good and suitable.

1st night was good experience. staff was friendly. can't download pahanggo app to pay parking - not sure why. and staff offered to help. so I extended 2nd night stay. Unfortunately i did not ask for room service earlier so evening of 2nd night I had to ask for clean towel and fresh water bottles. I waited more than 1 hour and these items were not delivered. sent my kid down. He went up and down several times and they refused to release towel or water bottle. I had to call and they insisted they have sent/forgotten. By the time I got frustrated, and they realised that I am serious about needing towels and water, a lady finally came up at 11.30pm with fresh towel on condition that the dirty ones must be swapped and she insisted i look around for it to double and triple check the room. That was another stand-off on a very late night where I cannot find the old towels. And no water bottles.

I really liked this place. Its very private and secluded, and there weren’t many guests during our stay so it felt like we had the beach to ourselves. Breakfast was peaceful and we also tried the room service, the food was surprisingly good. However for a private resort at this price point, I expected a better overall experience and more attention to detail. I checked in on my birthday, and while I wasn’t expecting anything extravagant, I had hoped for at least a simple birthday greeting during check-in. Unfortunately, there was no acknowledgment at all, which was a little disappointing. The biggest issue was the room condition. The floor was extremely wet and slippery and the walls felt damp. At first I thought the floor had just been mopped but after a few hours the problem became even worse. We had to call housekeeping twice to mop the floor and a technician came to inspect it. We were told it was caused by the air conditioner. Eventually, we gave up and asked for extra towels to place on the floor to prevent anyone from slipping, as shown in the photos. The toilet seat was also dirty and should have been replaced. What disappointed me most was the lack of follow-up. During check-out no one apologized for the inconvenience even though we had reported the issue twice. No one asked whether the problem had been resolved or if our stay had been affected. Overall, the resort offers excellent privacy, beautiful views, and a peaceful atmosphere. Unfortunately, the room condition and the lack of customer service overshadowed what should have been a memorable birthday stay. Considering the price we paid, I expected much better attention to both maintenance and guest experience.

I think because it's an old hotel, it had that classic vibe, which I'm okay with. But the parking is in the basement without any elevator access, and you had to pay extra to park in front of the hotel. The first problem is the room air conditioning weren't properly working and we felt hot even after a few hours waiting for the room to be cooler. We ended up reaching out to the hotel and thank god all the staff were every helpful. They helped us change our room and there's a coakroach in the room that came out when we were packing to leave. Overall, would definitely stay here again for the budget but recommending yall to find a more comfortable stay if you're on a holiday