Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 27, 2025
Guest User
The resort was wonderful. Reminded us alot of koh sa mui. Service was impeccable. Food was fantastic. The pool in the villa was so clean but maybe can cut down on the chlorine tablets a bit.
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Price per night from:CAD 363
Posted on Apr 18, 2026
Guest User
This was my first time vacationing here, and overall I’m extremely satisfied with the experience. The staff were very polite, warm, and sincere, providing attentive and thoughtful service throughout our stay. The unique beachfront scenery is even more stunning than in the photos.
The food was above average, and we ended up having all our meals—breakfast, lunch, and dinner—at the hotel during our stay. We also tried the massage therapy, and I have to say the environment was absolutely amazing—listening to the sound of the waves while enjoying professional massage techniques was a five-star experience.
We also went on a Jungle Trial. There are a few spots where clearer directional signage could be added.
As a small suggestion for the hotel, you might consider setting up a small shop selling souvenirs,postcards and snacks. Guests can truly relax and spend a leisurely time within the hotel without needing to go anywhere.
I would definitely come back again.
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Price per night from:CAD 241
Posted on Feb 27, 2026
Miss Aryani
Excellent as usual, menu for sahur pun varieties love to stay here as usual 😍
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Price per night from:CAD 66
Posted on Mar 4, 2026|Deluxe Double Room
Belong AnywhereI recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired.
The Good: Comfort & Space
Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent.
Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles.
Location: Perfectly situated for getting around Kuantan efficiently.
The Bad: Maintenance & Missing Basics
The property feels slightly neglected in terms of upkeep. In my specific room:
The shower head holder was loose, making it difficult to use.
There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower.
The Ugly: Management & Customer Service
This is where the experience fell short. The administrative side of this stay was disorganized and stressful:
Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end.
Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day.
Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust.
Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.
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Price per night from:CAD 16
Posted on Mar 13, 2026|Family Room
Carin LohGreat location, ample open car park parking space. Right next to esplanade and most of the restaurants and cafe. A bit noisy facing the street view. Value for money which included breakfast.
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Price per night from:CAD 49
Posted on May 26, 2026
Guest UserBased on my experience, a bit too far to reach 5 star accomodation
Good: location, service staff very polite, jungle environment make us feel cool everyday
Bad: private pool cleanliness of the pool can be considered worth based on my experience. unacceptable for human to use it. Too dirty and unefficient filteration system
Food very limited and tasteless
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Price per night from:CAD 153
Posted on Jun 10, 2026
SyaswftOverall, the stay was pleasant and the location was convenient. However, there are a few areas that could be improved.
The toiletries provided (shower gel and shampoo) came only in small bottle. It would be more convenient if refillable bottles or larger-sized toiletries were provided.
The air conditioning was not as cold as expected. It was still acceptable, but it seemed like the unit may require servicing.
The iron provided was quite old and unfortunately left a slight burn mark on one of my clothes. Replacing it with a newer and better-maintained iron would improve the guest experience.
Other than these issues, the stay was satisfactory.
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Price per night from:CAD 24
Posted on Jun 14, 2026
Guest UserThe beach chalet was nice and better than i thought. My room was clean, spacious and had everything i need. The room and bathroom were clean. Housekeeping and maintenance was fast when i needed them. Breakfast was great too. Every staff asked if i need any help when they passed by me and they were friendly.
The resort has a really great ambiance. It is perfect for holiday to relax. There are pools, volleyball sand courts, pickleball, cafe and just few walks away theres the beach! I really LOVE the vibe. As someone who had a one week stay there. I would come back and recommend others.
As for the bad sides, the room tbh is a bit old especially the aircond but it was functional so thats good. The tv is not smart tv but it has enough channels. The pillow might be too thick for some but the king-sized bed is huge. The room is not sound proof oops, i can hear my next door alarm clock and hairdryer sound but i m not too particular for that as at least i know theres PEOPLE next door lol. But because its not sound proof, if your chalet is near the parking, you ll the hear the sound of cars, and if you are near the beach you ll hear the people karaoke at night from the nearby cafe. In the morning, you ll hear the bird sounds. ALSO, there are biawak around 🦎, one time it was at my friends bathroom so always check!
Tips: the BEACH CHALET KING room is located more strategically especially for solo traveller like me. I feel safer and less scary sleeping alone as my chalet is near the parking and not far from swimming pool. The garden chalet seems a bit far from people so if you are alone, maybe dont consider that.
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Price per night from:CAD 54
Posted on May 30, 2026
Z66The hotel is good for a 2-star hotel. Clean & quite spacious. 2 double beds for 4 people.
Just a few things I'd like to mention.
1. We arrived at 4am and asked for a late checkout. The receptionist said we can check out at 4pm. Didn't know that we will be charged for the late check out.
2. The toilet flush needs fixing. It didn't stop & wasted a lot of water.
3. The parking isn't free.
Everything else is okay. Won't mind staying here again next time, without a late check out.
BTW the Petronas station next door is a plus if you need to fill up the gas.
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Price per night from:CAD 24
Posted on Apr 24, 2026
Durrah Adila
I think because it's an old hotel, it had that classic vibe, which I'm okay with. But the parking is in the basement without any elevator access, and you had to pay extra to park in front of the hotel.
The first problem is the room air conditioning weren't properly working and we felt hot even after a few hours waiting for the room to be cooler. We ended up reaching out to the hotel and thank god all the staff were every helpful. They helped us change our room and there's a coakroach in the room that came out when we were packing to leave.
Overall, would definitely stay here again for the budget but recommending yall to find a more comfortable stay if you're on a holiday
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Price per night from:CAD 35