Kuantan Hotels with Parking

Service was excellent. Within 30 minutes of entering the room, staff checked to see if the room was alright. In addition, they also brought our bags up to the room without us asking. The room was also super clean, there were no stains. However, the pool area is a little dirty as the stairs have mould on them. Buffet spread was excellent, there were many different options to choose from. Overall a great stay, would come back again when visiting kuantan.

Very satisfied with our stay. Clean room, comfortable bed, friendly staff, and good service. Everything was smooth from check-in to check-out. Highly recommended

I love the view and the location is amazing. But I think cleanliness need to be improved. For the unit I have been staying- Found many small roaches running around the kitchen and living hall free style. Horror ! The futon bed is not comfortable & the bedsheet has stains on it! The owner should do something on pest control and do a better job in cleaning up the room. I should have taken a video of the roaches

This was my first time vacationing here, and overall I’m extremely satisfied with the experience. The staff were very polite, warm, and sincere, providing attentive and thoughtful service throughout our stay. The unique beachfront scenery is even more stunning than in the photos. The food was above average, and we ended up having all our meals—breakfast, lunch, and dinner—at the hotel during our stay. We also tried the massage therapy, and I have to say the environment was absolutely amazing—listening to the sound of the waves while enjoying professional massage techniques was a five-star experience. We also went on a Jungle Trial. There are a few spots where clearer directional signage could be added. As a small suggestion for the hotel, you might consider setting up a small shop selling souvenirs,postcards and snacks. Guests can truly relax and spend a leisurely time within the hotel without needing to go anywhere. I would definitely come back again.

The room was clean, neat, and beautifully maintained. Everything was comfortable, and the facilities were great. I stayed for 2 nights and had a pleasant experience. There was a double-booking issue due to an error from the Trip app, but the owner was very helpful, responsible, and cooperative in resolving the problem. Thank you for your excellent service and for making everything easier for your guests. Highly recommended! 😊

Excellent as usual, menu for sahur pun varieties love to stay here as usual 😍

I recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired. The Good: Comfort & Space Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent. Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles. Location: Perfectly situated for getting around Kuantan efficiently. The Bad: Maintenance & Missing Basics The property feels slightly neglected in terms of upkeep. In my specific room: The shower head holder was loose, making it difficult to use. There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower. The Ugly: Management & Customer Service This is where the experience fell short. The administrative side of this stay was disorganized and stressful: Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end. Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day. Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust. Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.

Returned to this hotel after 10 years. Many changes, especially the pool. We stayed in a deluxe room. The room was quite spacious and clean, though the lighting was a bit dim. The water pressure was strong, which made for a pleasant shower. The mattress and pillows were just average. Breakfast was also just average with limited choices. The bellboy was excellent; he helped us carry all our luggage without complaint, even using the stairs since there's no elevator to my room's building. It was fine though. We'll definitely be back because the kids loved the pool.

Everything was good except for the gym facilities. Sadly some of equipments were not working.

it was a very pleasent stay, good customer service with serene and healing vibe location of the resort. the resort promised rusty vibe and is exactly what we got. regarding cleanliness can be improve a lot. esp the lizard poop and previous tenant’s hair waste. food taste also can improve and can add juices options for breakfast. other than that it was a very nice stay. thank you.