"Location is very convenient and nearby the station. Staff is polite and friendly."

"Definitely NOT A 5 star hotel quality and service. When we arrived, we were not greeted at the door, we had quite a few luggages but none of the staff even insisted on helping. The rooms felt small, nothing interesting with the interior (to be honest, it felt just like a better version of a business hotel), no bathtub in the rooms just a plastic shower room. Another thing I noticed is due to having only two elevators, I often encountered to full elevators especially during busy hours when people go to the public bath on the 5th floor. We also had to pay 1000 yen per night extra for parking which I find it absurd. The staff were not very attentive and all looked kinda like students. Overall, this hotel should not be ranked 5 stars. I will not go back."

"Comfort Hotel Kochi became our 12th hotel on this journey, and honestly, it was one of the most pleasant surprises so far. We checked in earlier today, and the location immediately scored big points — it is just a comfortable 5-minute walk from Kochi Station, making arrival very easy. The hotel itself feels brand new, and that freshness really shows. The lobby is slightly more spacious than other Comfort Hotels we have stayed at in Japan, which made a great first impression. Check-in was smooth even though it was done via a machine, and there was a friendly staff member nearby who stepped in to help and speed up the process when needed — a small touch, but very much appreciated. We were assigned a room on the highest floor, and to our surprise, this turned out to be the biggest standard double room we have ever stayed in across all Comfort Hotels in other cities. The room felt new, spotless, and thoughtfully laid out. The entrance area was spacious enough to fully open our large luggage without playing Tetris — always a win. The bed was comfortable, and while two pillows were already provided, I was able to get additional ones easily. There was a proper desk and chair, making it comfortable to sit down and work. The TV felt modern as well, with YouTube available, which was a nice bonus after a long day out. Even the bathroom was more spacious than expected, adding to the overall comfort. What made the stay even better was the free breakfast included for both nights of our stay, which always adds great value. On top of that, the streetcar station is also within walking distance, making it very convenient to explore Kochi without any hassle. Overall, Comfort Hotel Kochi exceeded our expectations — modern, comfortable, spacious, and well-located. It was a solid and satisfying stay that made us glad we chose it."

"This hotel is a little bit old. The room is small. But the location is nice. 5-minute walk to Hirome Market and 10-minute walk to Kochi Castle."

"I visited Kochi on a short trip. It was a wonderful two night stay. The hotel has a large public bath, sauna, and open-air bath on the roof, so it was very comfortable."

"The hotel service is very good and the location is very convenient"

"The service was excellent, always responsive to our needs, and we felt well taken care of at all times. The hotel's location is fantastic – right next to the shopping street, so no need for transportation. Osaka Castle is just a few steps away. We even got to watch the fireworks the night before the Yosakoi festival from our room, or we could have walked to the river to see them. The room was quite spacious, and the bed was very comfortable. It was also super convenient as the hotel is within walking distance from the station. We stayed for two nights and were extremely satisfied with everything."

"There was a tram station and a convenience store nearby, so it was very convenient. I think it was also good value for money. It would have been even better if it was closer to Kochi Station, but that's luxury."

"During the New Year's holiday, I couldn't stay at my parents' house because I had too many family members, so I stayed at a hotel for two nights. It was fine since I only needed a place to sleep, but the shelf next to the bed was covered in dust. I was a little disappointed because I had small children with me, but otherwise, I had no problems. The hotel staff were very polite and helpful, and having a FamilyMart on the first floor was very convenient."