"I originally booked with *********** at cost of £158 , as I use this app for train journeys, I looked for the same hotel and it was £118 As you drive into the hotel massive reception room plenty of chairs to chill or have a drink , we where meet with a warm smile from the receptionist, and explained everything The rooms are big very clean , we eat in the restaurant very average price for decent food , but service charge was high Only downside is you have to pay parking for your stay"

"After a completely stressful and exhausting ordeal at another hotel chain, checking into the Premier Inn Maidstone Town Centre was an absolute breath of fresh air. From the moment we walked through the door, the contrast was night and day. The staff were right there at reception, welcoming us immediately. Because we had to book at the very last minute in an emergency, they politely explained that they had just received the booking and had already sent someone down to prepare our room right away. The customer service was top-tier from the very first second. When we got to the room, it was incredible—an absolutely massive, immaculate, accessible triple room. The bed was amazingly comfortable, the bathroom was pristine with a huge bath and a massive shower, and the air conditioning was a total dream. It worked so well it was like a refrigerator! It was the first time in weeks I was able to get a peaceful, cool night's sleep. The on-site restaurant was another massive bonus (especially compared to other places that only offer packet cereals). The food was amazing—the fish and chips were absolutely delightful. The staff in the restaurant were also fantastic with the kids, providing pens and paper to keep them entertained. The climate control throughout the building was so spot on that we actually had to pop out to the car to grab our jumpers because the restaurant was so beautifully cool! Speaking of the car, the car park was completely free and located right outside the building, making it incredibly easy to navigate. We deliberately didn't mention our previous horror story when we arrived because we wanted to see the natural standard of service, and they completely blew us away. It wasn't until we checked out the next day that I told the receptionist what a lifesaver they had been, and she was genuinely thrilled that they could provide such a brilliant experience for us. This hotel beats the competition in every single metric. Exceptional staff, spotless and massive rooms, brilliant food, and flawless comfort. We will definitely, 100% be staying here again!"

"I am a return guest. Large room and bed. Super clean. Friendly staff"

"The room is clean n tidy. The service is good"

"Conveniently located for us, clean, comfortable with pleasant, helpful staff. Slightly noisy late at night as room faced onto car park. We always stay here when visiting family in Maidstone and will do so again."

"Hotel slightly tired but clean. Rooms are a little disappointing but food , staff and facilities are very good."

"Great service from the friendly staff, the hotel is a tad tired and the rooms do not have aircon. Nevertheless, for the price you cannot fault it."

"Stop off point before travelling to France for our holiday arrived at the hotel late 11.30pm car park was full sam and Connor explained we have a overflow car park in George. Woke up early and decided to having breakfast before our journey, really enjoyed it, puspa was great and very helpful"

"Loved my stay it was great and I enjoyed it as the quality was very good"