Hotels in Matsue

"Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area."

"The large public bath was very comfortable. Although the facilities are a bit old, the overall atmosphere was quiet and pleasant. The garden view was beautiful during the snowfall. However, the staff's service was a bit lukewarm, lacking the attentive attitude one would expect from a hot spring hotel. I hope this can be improved."

"Environment: There are many restaurants nearby, right next to the train and subway station. Hygiene: Very clean Facilities: Also very good, although the room is a bit small Service: Breakfast is a bit simple, and it is cleaned up immediately after the time. Not even a piece of bread can be eaten, even if it is not completely put away, it is not allowed to be eaten! This is a bit strange."

"Although the public areas of this hotel look outdated, the rooms are modern and clean. However, the room is too small for two people. Considering the location and price, it's decent for just an overnight stay."

"Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high. The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather. One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel. Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels. The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay. The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better. Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value. Overall, it was one of the best hotels in this journey, and we would gladly stay here again."

"The hotel is in a good location, very close to Ichibata Railway Shinjiko Onsen Station, only two or three minutes' walk away. It is very convenient to take the Ichibata Railway to Izumo Taisha Shrine. The hotel rooms are large, clean and tidy. The buffet breakfast and dinner are very good, including seafood bowls. The hot springs are also good and the baths are very comfortable."

"When you leave the station, don't rely on Google Maps for directions as it might send you on a long detour. Instead, just turn left and the bus stop is right there. The hotel rooms are quite spacious, and they even offer hot spring services, which is a fantastic perk! The front desk staff were all incredibly friendly and helpful."

"The hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again."

"one of the best hotels ive stayed in this japan trip. affordable price, clean rooms, great public bath and attentive staffs. 10/10"

"This is considered quite stingy for a budget hotel in Japan. Laundry costs extra, dryer costs extra, and laundry detergent costs 100 yen. They don't provide skincare sets, bottled water, or disposable slippers (I asked the front desk, and they said the hotel doesn't provide them). Even the public bath lacks skincare products, and there were unidentified stains on the curtains. The facilities, however, are very new and clean. Except for the curtains and slippers, everything else is very well cleaned. Check-in is self-service; you can complete the process without speaking to the front desk."