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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
108 reviews
8.3/10
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9.2/10
Great
GGuest UserLovely place. Only complaint is there was a lot of noise in the evening....sounded like children playing in the common area, but it died down around 8pm. Also shame it's right next to a school!
GGuest UserThe room is bit old but clean, great location and the pool and spa are nice. The kids’ play room is old and bit messy, unfortunately the reception staff was not on site so when we need to contact the staff over the phone she sounded confused too😂
GGuest UserLocation is great, however our room (on level 1) overlooked the back / side streets of the hotel and the noise from garbage trucks / children below screaming in their hot tub / roadworks etc., was really loud and started early in the morning and woke us up. Facilities were good - small kitchenette, newly renovated bathroom, 2 x bedrooms, nice 'lounge area' and a lovely balcony - the noise was just a real nuisance. We also had a problem with the water overflowing outside one of the bedrooms late at night, which warranted us contacting the owners to take a look. Gushing noise was right near the bedhead of the bed and we were unable to sleep. Problem was rectified quickly and owners were grateful for being advised of the problem. I've stayed here before but stayed in a 2 bedroom unit overlooking the marina and surf club - much nicer room, further up, less noise. Owners are lovely people to chat with and helpful with information / directions as well. Pool was lovely (cold), spa was lovely and warm. Didn't partake in any food at the hotel during our stay, so can't comment on that. Short of trying to cut back some of the noise from the back streets - it was a pleasant visit.
AAdamGood complex in Central, location in Alexandra headlands. It comprises of all one bedroom units, good size with separate bedroom and lounge room. Some units are updated some little older. The pool and spa was nice and clean and the management were very kind and helpful.
RRobinNo information provided before booking about the pool and kids games room being under construction.
Our room had a great view of a concrete slab that slightly resembled a pool. Whilst looking into the neighbouring resort that had a nice pool.
Having two boys aged 8 and 10 and showing them photos of where we were staying only to arrive and find out we couldn’t even go for a swim in the pool was very disappointing.
Paid the extra money to stay there just because they had a nice pool and games room. Receptionist was unavailable and useless. Couldn’t even provide a second key let alone a parking spot for our room. Wouldn’t stay there again.
GGuest UserI would like to use it if I have a visit next time. Convenient location to go. The room was not a problem in particular. I was impressed with the polite response.