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9.6/10
Excellent
GGuest UserIt's not the Aman, but the location, facilities and service are all first-class. You can see that the owner is very attentive and everything is compared to first-class hotels. Opposite is Huating Lake, which is beautiful in the morning with mist and waves. The breakfast is also good with a rich variety.
GGuest UserPerfect, very good experience, snacks, two computers in the big bed room, the computer is very smooth, there is no problem playing games, the hotel location is also very good, there is a snack street
FFengyunyouThis express hotel is really good! The location is very convenient, and there are a lot of food and drink around. The room was clean and tidy, the bed was very soft and comfortable, the sound insulation effect was very good, and the night slept very well. The service attitude is also super good, the front desk lady is very enthusiastic, and any problems can be solved in time. I will choose this hotel next time I come here!
KKK5145This time I stayed at the Vienna Hotel in Taihu Lake and the experience was full! What surprised me most was the beauty Chen at the front desk. She smiled at the whole process and was very infectious. She spoke softly and kindly. She was quick and efficient when checking in. She also took the initiative to help us check the order details for fear of missing any needs.
Knowing that we were the first time to play in Taihu Lake, she took out the paper and pen, and marked the routes of the surrounding must-visit attractions, local specialty restaurants in detail, and even reminded the best time to visit the scenic spot and parking precautions, which was more meticulous than the guide. During the period, there were other guests to consult questions, and she always responded in time. She was always enthusiastic and did not slack off. It was professional and warm, and we felt at home in an instant.
The hotel itself is also very good, the location is good, the transportation is convenient, the lobby is decorated and warm, the room is spacious and clean, the bedding is soft and comfortable, and the night is good to sleep until dawn. The breakfast is rich and varied, and the taste is very authentic, which can meet the needs of different people. But I have to say that Chen Meimei's quality service is the finishing touch of this stay. If you have the opportunity to come to Taihu Lake again, you must choose this hotel!
YYaoyuanのParadiseThe external environment of the B&B is average. There are abandoned shops next to it. Only his family is still running it. The lobby feels okay and the environment is elegant.
The room was in poor hygiene, with hair on the wall, stains on the wall, spider webs on the corners of the wall, stains on the tatami mats, broken and fallen light strips, and garbage in the middle of the tatami mats.
The food only came in small bowls, and when it was served, I found that it was actually pre-made food and I couldn't eat it at all.
The male boss is very nice, and he will deal with it quickly if there is any communication.