Alko Integrado is an amazing hotel in a prime location. The service was exceptional, and everyone—from the front desk staff to the restaurant team and housekeeping—made me feel truly welcome.
When I checked in, I specifically told the front desk that I didn't want a street-facing room, but they still gave me one. It was very noisy, with motorcycles and cars making noises until late at night. I couldn't sleep at all, so I had to ask the front desk to change it in the middle of the night. I ended up getting a standard room.
The fruit for breakfast was good, but there were no vegetables, and the only protein was scrambled eggs.
The air conditioner in the room was installed in a strange position, blowing towards my head.
The service is very good. I booked a room for 3 people. They did not accommodate me that night as I had booked, but the next day the hotel manager gave me a complimentary night.
Es un hotel en términos general bien su restaurante es demasiado impersonal tarda mucho el servicio precisamente por lo amplio el gran ***** ***** es el servicio de parqueadero es increíble q te descrimine si reservas por la app y además de esto tengas q pagar una parte siendo el parqueadero del mismo hotel además los empleados son muy irregulares en su atención
Stayed for the second time. Cali will live here on business trips in the future.
At first, I lived in city express, and changed it decisively.
The room is bigger than that, the bed is bigger than that, the surrounding environment is better and quieter.
Breakfast is also too rich.
Everything was fine.
However, there was no WiFi signal in the room. I had to sit on the sofas and connect my laptop and phone to the sockets and work from the corridor under the supervision of those passing by...
The signal coverage was clearly done by amateurs.
Breakfast consisted of scrambled eggs, croissant, papaya slices, drink (very good cocoa).