Santa Maria Hotels with Parking

The room was very clean and tidy, large in size, and there was enough kitchen equipment to cook by yourself. The toilet seat is a bit loose. There is quite a lot of storage space. The staff is very friendly and welcoming, and there are questions and answers. When we arrived at night, we personally greeted us outside and provided free welcome drinks. The Italian restaurant downstairs is the best in Santa Maria.

El resort esta bien. No diría que es de 5 estrellas porque las instalaciones están un poco viejas. Pero calidad/precio esta bien

We stayed in this hotel for only two nights, and the experience was disappointing as we arrived. With outer temperatures of about 29 degrees, we quickly found that the air conditioning in our room was not working properly. Unfortunately, one of my friends was sick, victim of the tourist (catched elsewhere), and had to stay in this stunning room. When I mentioned the problem with the staff, they just put their hand on air conditioning to make sure it worked ”normally”. It was unacceptable not to benefit from all the facilities, but they did not show any willingness to find a solution. I tried to bear this unsustainable heat, but in the middle of the night I couldn't bear anymore. The hotel was completely complete and then offered two rooms, ”as by magic”. But I had to return the keys from the morning. Later, they called a technician who checked the installation and assured me that he was ”cold” in the room. However, even after having left the air conditioning operation at 16 degrees for 24 hours, The room was still stunning. This experience has clearly highlighted the lack of professionalism and a poor management of problems. No practical solution has been proposed, except for a possible fan... which has never been brought. It is really sad to live such an experience for the last days of our stay in Cape Verde, especially after choosing this hotel because of its many praiseful comments. The hotel is very nice and very comfortable and it is very nice to get a good price.

The wallpapers were not changed throughout the stay. The shower door was absent.  No hot water . Small screws on the draps. In sum, the trip was average 

Guy who took us in and helped with bags name Jose Level was wonderful his custom service was uniqiue. He got us feeling like vip guests. We are so grateful for him service for first meeting to last and want to thank him bottom of our hearts. This guy was kindest and had best service in whole kap verde. And also restaurant rancho and the manager gildo was unbelieveble. Theyr food was awesome and gildos customer service was in next level. We are blessed to meet these two guy who cares more than anyone about clients and client service.