Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
126 reviews
8.5/10
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9.1/10
Great
GGuest UserGreat location, clean facilities. The pool was closed which is understandable. The airconditioning in the room was not cooling enough and was stuffy at night. overall, no complains about the experience.
AAndrey PetrovVery spacious room with big windows which can be opened wide. Perfect location in the very city center. 15 minutes walk from railway station. No minibar or refrigerator. Highly recommend to visit Monschau, it's like a fairytale village (1 hour bus, the bus station in 7 minutes from hotel).
AAhadGermanRoom is very clean and well decorated but not very isolated, especially facing street. Breakfast is average. Reception desk was a bit insensitive (maybe that was my experience) which could be improved.
GGuest UserLocation and transportation: Most evaluations emphasize that the hotel is close to a transportation hub or attraction for easy travel.
Room facilities and comfort: high frequency mentions ”the room is spacious and bright”, ”the bedding is comfortable”, ”the sound insulation effect is good”, ”the intelligent facilities are convenient”.
Service experience: The staff is warm and professional, and the response speed is the core advantage. The front desk efficiency and detailed services (such as free parking and 24-hour hot water) improve the experience.
Health and dining: emphasize ”spotless”, ”rich breakfast”, ”local specialties authentic” and other details.
MmezzomixThe location is still quite good. You can walk or take the bus quickly from the train station. Opposite the Opera Theatre Theatre Post Office, there is dm nearby, and there is a supermarket and Media markt selling electronic products. There are several bars on this side of the hotel. It is also very convenient to go to church or pedestrian street or bushof from here. The room was a bit small, but enough, enough to enlarge the suitcase and clothes. Clean and clean. The bar downstairs is very large and the price of a cup of tea is OK. I hope the hotel will continue to stay here next time I return to AC.
GGuest UserThe Hotel staff were excellent and really friendly, professional and really great service in every aspect. The Hotel website says it has a Restaurant which is why I booked it as I didn’t want to go anywhere else. Unfortunately this is not the case, I was told there are no Restaurant facilities due to the lack of a cook. The Bar offers Pizzas which was not particularly Good. Service though was excellent.
GGuest UserMy friend and I went to the Aachen exam. It’s really super quiet around, no. A little far from the city. However, the overall room is good. Still quite worth it.
MM18835****Very good, the environment, facilities, service, are very good, the front desk girl is very gentle and serious. Simply suitable for vacation. The traffic is slightly inconvenient from the city. But the flaw is self-evident.