Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
115 reviews
8.4/10
1 night
From AED 479
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9.3/10
Great
SStigI have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees.
A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel.
A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee.
I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.
GGuest UserThe traffic is really convenient! In the city center, you don't say that you are adjacent to the main transportation hub, the art museum attractions and the supermarket. The hotel is also clean and tidy! Very good! Breakfast is also quite rich. Also equipped with a gym.
GGuest UserDuring the trip to Europe, I feel that this hotel spends the most money to experience the most general conditions. The facilities are old, the bed is small, the room has a smell, and the door must be closed. Maybe Nordic prices are really more expensive. 🥹
GGuest UserWe especially appreciated the helpfulness of the hosts who responded immediately to all our messages and requests. The location is great and very close to the university (only 4 minutes away).
AAnonymous UserCompletely in the city center, parking is not convenient (parked in a nearby shopping mall, register the license plate number at the front desk of the hotel, tell the front desk when checking out, the parking fee will be placed in the party fee, so that the car can be out of the parking lot). Public transportation is more suitable for business travelers.
The breakfast was very rich and it was very good.
SSimonJXuThe front desk lady is blonde and blue-eyed, and there is a light meal, tea, and a meeting room on the first floor. Very user-friendly.
We have MASH steak tube on the 1st floor, Japanese and cattle, local beef, salmon, etc., suitable for multi-person dinners
Hotel location has not to say, the bus is next to burgerking, the toilet in the room is not convenient, the bathroom reminds me of Hong Kong, no faucet is very inconvenient. Breakfast is in the basement.
Interested you can experience their elevator, there is a sense of year, but it has been used, which kind of elevator door needs to be opened 😁
Suddenly they see that their words are as common as German