Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 1, 2025
Guest User
Facilities were part of the massive hotel Anthelia.
Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels.
Pool service none existent at Joia Annex.
You have to go into the Anthelia before going into the Joia Salome.
Bedrooms excellent though.
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Price per night from:PLN 3,349
Posted on Aug 14, 2026|Junior Suite With Ocean View
Guest UserA wonderful hotel with a wonderful staff: exceptionally attentive, accommodating to all your needs, respectful, very kind, and friendly!
The hotel is beautiful and clean, with excellent evening entertainment and delicious food!
Thank you so much for a wonderful stay!
I already want to go back!
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Price per night from:PLN 2,745
Posted on May 31, 2026
Guest UserEl hotel está del 10, muy serviciales todos los empleados, pero estuve hace unos 10 años y creo que ha bajado un poco el listón de 5 estrellas gran lujo.
Esta muy bien situado en plena línea de playa.
Cogimos el hotel con desayuno y muy bien pero le falto algo.
Pero tiene dentro un restaurante con estrella michelín al cual asistimos y es toda una experiencia.
Tiene un spas brunch que está muy bien.
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Price per night from:PLN 1,805
Posted on Feb 2, 2025
Guest User
The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)
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Price per night from:PLN 1,313
Posted on Jun 9, 2025
Guest User
Excellent location and everything you need on your doorstep. Go to hyperdino next door for cheap food and drinks.
Hotel has everything needed and apartments are a good size. Fast service at bar for food and drinks.
Animation team friendly and attentive especially Raquel
Reception and check in very fast. Raquel if Reception was great.
No frills but we had the best time the outside as you walk up is deceiving so wait until you see inside.
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Price per night from:PLN 677
Posted on Apr 17, 2026
Guest UserTravelled here as a solo traveller and have to say I felt very safe. I was also treated exactly the same as everyone else; sometimes solo travellers can be made to feel uneasy asking for a table for one or sitting at sun loungers with a spare one next to it. Rooms were great on the whole. Comfortable and great bedding. It felt clean but there were little things that could’ve been improved such as blood stain on the wall and dust on skirting boards. I was upgraded from a suite to a gold level suite because they’d sold out. They told me that I wouldn’t be entitled to use gold facilities which i understand but equally if I were the manager I would give access to the gold level pool. The standouts were location - easy access to beach, walks and restaurants; Matias the lifeguard who went above and beyond every day; and food at breakfast choice was vast and so fresh, excellent.
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Price per night from:PLN 1,359
Posted on Aug 21, 2024
Guest User
The French gentleman who received us was very enthusiastic and introduced the various facilities in detail. The hotel swimming pool is very good, and the breakfast is also good. The disadvantage is that the spa pool is charged and some facilities are a bit old.
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Price per night from:PLN 889
Posted on May 27, 2023
Guest User
Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.
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Price per night from:PLN 1,012
Posted on Jul 26, 2025
Guest User
Do not save on hotel on Tenerife! This hotel has great location , beach right behind the back door c lots of restaurants, shops, marine is walking distance. But we faced lots of issues : the AC didn’t work in one of the rooms , phone didn’t work, be ready for bed bugs ( they didn’t bite us , but see the pictures attached ), the windows are not sound proof and there are a lot of getto people in this hotel, so prepare for long night party . The fire detector was red, doubt that they changed batteries since the hotel was build.
The huge plus is the breakfast, honestly better than some Marriott or Hilton we been to . Lots of variety of food. Breakfast 8-10( pretty late , but worked with our schedule) .
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Price per night from:PLN 1,036
Posted on Feb 4, 2023
Anonymous User
Simply amazing, the best views and location. I would gladly come back again. Great service, everything as it should be. Big thanks to the hotel for making my stay so pleasant.
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Price per night from:PLN 605