Featured facilities: Parking, Kitchen, Laundry Service (On-Site)
Great
118 reviews
9.1/10
1 night
From US$158
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9.3/10
Great
GGuest UserEl hotel está del 10, muy serviciales todos los empleados, pero estuve hace unos 10 años y creo que ha bajado un poco el listón de 5 estrellas gran lujo.
Esta muy bien situado en plena línea de playa.
Cogimos el hotel con desayuno y muy bien pero le falto algo.
Pero tiene dentro un restaurante con estrella michelín al cual asistimos y es toda una experiencia.
Tiene un spas brunch que está muy bien.
GGuest UserThe issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)
PPemce HThis is a lovely hotel in a great location. Beautiful grounds , stunning views and a great selection at breakfast. Also, all of the staff that I came across were very welcoming and friendly.
However, I’m not sure if I would stay here again based on the room that we were given. It was extremely dark and dingy with a fully enclosed walled ‘balcony’, with no view. I couldn’t wait to get out of the room everyday!! Also, our room was booked for 2 Adults and 1 child, and there was just a double bed. An extra bed was delivered upon request and squeezed in, leaving very little room to move.
I’m sure that there are some stunning rooms within this lovely hotel, ours just wasn’t one of them!’
GGuest UserBeautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
GGuest UserLarge, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.
GGuest UserThe French gentleman who received us was very enthusiastic and introduced the various facilities in detail. The hotel swimming pool is very good, and the breakfast is also good. The disadvantage is that the spa pool is charged and some facilities are a bit old.
GGuest UserDo not save on hotel on Tenerife! This hotel has great location , beach right behind the back door c lots of restaurants, shops, marine is walking distance. But we faced lots of issues : the AC didn’t work in one of the rooms , phone didn’t work, be ready for bed bugs ( they didn’t bite us , but see the pictures attached ), the windows are not sound proof and there are a lot of getto people in this hotel, so prepare for long night party . The fire detector was red, doubt that they changed batteries since the hotel was build.
The huge plus is the breakfast, honestly better than some Marriott or Hilton we been to . Lots of variety of food. Breakfast 8-10( pretty late , but worked with our schedule) .
GGuest UserGreat staff working at the buffet. Thumbs up to Yani, who took care of our table every day in a very professional and friendly approach, we really loved it.
The hotel is well located, walking distance to the beach, party area and Siam Park & Mall.
The room was big enough and comfortable, with excellent cleaning service.
I read elsewhere the location was noisy, however, this wasn't the case at all on the 3rd floor facing the window (while the party area next to the beach was very busy).
Overall, great experience, definitely recommendable.
GGolnaz EmamiBreakfast was really nice. Every night they have live music. Swimming pool was good. Room can be a bit bigger and all the rooms except our room have a good view. In general I like the hotel.
AAnonymous UserSimply amazing, the best views and location. I would gladly come back again. Great service, everything as it should be. Big thanks to the hotel for making my stay so pleasant.