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9.3/10
Great
ZZhangjianzoutianyaoThe hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
GGuest UserFor those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.
AAnonymous UserJust next to carcassoane castle, it is very convenient to walk there. The hotel's Bar is open until 2 pm, and there is a big screen in the European Cup to watch the ball with everyone.
MMaeva&MarcelWe stayed in this hotel as a step in Narbonne, very easily accessible to reach the roads, at 5/7 min from the city centre of Narbonne by car. The hotel is more than correct for the price, recently renovated to go to the level of a 3-star. The room is clean, new bathroom. A good hotel for the passage. The hotel is located in the middle of a commercial area, but remains quiet and quiet. The hotel is very comfortable and very comfortable.
GGuest UserWe stayed at this hotel for one night, Bastille Day. The room was very nice, albeit the bathroom was small. The pool was great to cool down at and the bar service was excellent, with views of the castle walls. Many people watched the spectacular fireworks from here.
LLEONID KOLYAGINThe hotel is located in 30-40 minutes from the station's waiting and minutes 25-30 from the lock. In general it is normal, but it was not possible to start the air conditioner on heating, but it was quite cool ~20°C. There were problems with the lock, but they were quickly resolved. The breakfast was not very rich for choice.
GGuest UserAll good but a little awkward location though near the airport, 20 euro taxi from Carcassone centre and 10 to airport. Small pool but nice to have it and smoking area out back too.
Standard double room was fine, clean, adequate. And we got a duvet! A light one, just right for the weather at the time. Service was fine,breakfast was super. Bit stressed though at indefinite time of arrival of taxi to airport in the morning. Booked by receptionist. But altogether good and great value! 👍